Frequently Asked Questions (FAQs)
What should I do if I need to cancel or reschedule a lesson?
For both private and group instruction, it is necessary and courteous to give at least 24 hours notice to both your instructor and QCM that you will be unable to attend your lesson.
For private instruction, when appropriate notice is given, this is classed as an 'Excused Absence' and the lesson will be made-up at a mutually convenient time. Students in Private Lesson Plans are entitled to 3 Excused Absences per year.
If you are unable to give 24 hours notice of your absence, this is classed as an 'Unexcused Absence' and will not be made-up. You should still inform your instructor and QCM that you will be unable to attend your lesson if at all possible. Unexcused Absences without any notice are not acceptable under any circumstances. Please refer to our policy
for further information.
For group instruction, lessons may not be made-up but homework assignments may be provided at the discretion of the instructor.
No. If you wish to pursue the RCM syllabus in consultation with your private instructor then this is your choice, but it is not mandatory. QCM is not responsible for entering students for RCM examinations.
How do I participate in performance events?
All student performance opportunities can be found on the Events
page. Students and instructors will be reminded of performance dates well ahead of time. Students interested in participating will need to register for an event by fully completing
a concert registration form before the posted deadline. Due to the popularity of performance events, late applications will not be accepted. For events with limited capacity (such as Workshops/Master-classes), participation will be on a first registered, first served basis. Group class performance registration is the responsibility of the instructor. Solo performance registration is the responsibility of the performer (or parent/guardian).
Can I use the music practice rooms at Harrison-LeCaine Hall?
While QCM students are not entitled to book music practice rooms at Harrison-LeCaine Hall, they are available on a first-come-first-served basis at 40 minutes after the hour if vacant.
Can I practice in Harrison-LeCaine Hall at any time of day/year?
During September - April, Harrison-LeCaine Hall is open on weekdays between 7.30am-10.30pm, and on Saturdays between 8.00am-4.00pm. Outside these hours, on Sundays and during the summer months, access can only be gained with a proximity card. No access is granted to the building on Statutory or Civic holidays, even with a proximity card. QCM students are not entitled to a proximity card. QCM students who are also Queen's University students may sign out a key for Chown and Watson Hall practice rooms (key deposit in effect).
Can I rent an instrument?
Yes. QCM students may rent their instrument of study (dependent on availability, excluding pianos) from Queen's School of Music:
- One Term (4 months): $75 + HST
- Academic Year (8 months): $125 + HST
Students are responsible for their own instrument insurance. Please contact
QCM to arrange instrument rental once registration is in place.
Can I book a room in Harrison-LeCaine Hall?
Yes. At certain times of year, rooms in Harrison-LeCaine Hall may be rented to external parties through Queen's School of Music.