Queen's School of English

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Requests for Student Refunds and Letters

Queen’s School of English can administer the following refunds and letters for students.


  • Eligible refund of fees related to QSoE programs
  • Eligible refund of fees related to accommodation


  • Letter to confirm attendance and/or enrollment in any upcoming sessions (ie: for visa purposes)
  • Receipt of fees paid

How to Request Refunds and Letters

To request a refund or a letter of confirmation, please complete the appropriate sections on the Student Request Form and submit by email to soerecep@queensu.ca or in person to the Queen’s School of English office.  When completing the form please note the processing time for each request. If you need assistance to complete the form you may come into the QSoE office.

You will receive an email from the School of English Office once your letter is processed and ready for pick up.