QUASR
Queen's UniversityQUASR "Go-Live" Support Guide
The implementation of new PeopleSoft administrative systems brings a number of changes. Please consult the list below for resources which assisted in finding information, tools, and methods of support that help make the transition easier.
Preparation
There are some things that authorized PeopleSoft system users do to ensure that things go as smoothly as possible during the transition:
1. Change your password to meet the new strength requirements:- learn more about Strengthened Passwords
- go to the NetID Profile Manager to change your password.
2. Test that you can login to the MyQueensU portal from your workstation using your NetID and password.
3. Test that you can login to the QUASR Training space on the Queen's wiki from your workstation using your NetID and password to ensure you can access training materials, including online tutorials and printable training guides and job aids.
4. Make sure your browser settings are configured properly for PeopleSoft. If you are using Internet Explorer 7, there are special security settings that must be configured. Also, all browsers must be configured to enable pop-ups. Please visit the tutorial on Configuring Your Web Browser Settings for more information.
For PeopleSoft Student:
Effective Oct. 12, 2010, a PeopleSoft Student System Support Centre in the Office of the University Registrar has been established to provide a single point of contact for all staff and faculty who use the student system for any issues they encounter with the admission, financial aid, reports or technical components of Release 1. Issues should be reported to the Support Centre by completing the online Webform which can be found at the bottom of the Office of the University Registrar (OUR) homepage, http://www.queensu.ca/registrar or by phone at extension 79574. Phone hours are 8:30am-12:00 noon and 1:00-4:30pm.Important References
- Supported Operating Systems, Web Browsers and Office Suites
- Training
- Translating the Terminology
- Changes to How Queen's Does Procurement
- Research Changes and Impacts
- Remote (Off-Campus) Access
For PeopleSoft Finance:
If you have difficulties with any of these, please call the Financial Services Support Centre at 613.533.6000, ext. 77900, or fill out the online Help Form.
Important Finance Information
- How do I look up my New Account Numbers?
- How do I look up Account ID codes?
- Where do I find new Finance forms?
- Where do I find Strategic Procurement forms?
- Where do I find Human Resources forms?
- Where do I get help if I have problems using the new system?