SOLUS for Alumni |
While your studies at Queen's University may have passed, your need for access to services will remain. The SOLUS Student Centre, which delivers online services to students, also provides important information and documentation for alumni as well. Whether you require an Official Transcript of your studies at Queen's, an update of your contact information, or Income Tax Certificates, the following links on this page will prove useful. Be sure to check the side navigation bar as well! |
Coronavirus (COVID-19) pandemic - Adjusted ServiceThe Office of the University Registrar (OUR) is here to provide service to you. We have adjusted our services to online delivery in an effort to help reduce the global spread of the COVID-19 virus. Our commitment to provide support to you remains our priority during this time and our core operations will continue. As many staff within the OUR are working remotely, we would ask that your inquiries be directed as follows:
If you wish to submit a request to have a form completed (i.e. CPP) or request a letter (i.e. degree certificate) please visit http://queensu.ca/registrar/forms/doc-request for easy and complete instructions on how to submit the Document Request Form. Please continue to watch for updates on our web site. We remain committed to providing service to you and will respond to your request as soon as possible. Please continue to monitor the Queen’s University’s COVID-19 webpage (https://www.queensu.ca/covidinfo/) for the most up to date information. |
On March 9th, 2011, Queen's University changed the way that we deliver online services to students and alumni.
As part of the broader implementation of the new Oracle PeopleSoft Information system, the student / alumni service known as 'QCARD' was replaced with the SOLUS Student Centre.
SOLUS is a Gaelic word that means "knowledge and light". It also stands for "Student On Line University System."
Because many alumni will not be familiar with the new system, we have prepared an easy to use tutorial that will explain how to access SOLUS and how to order services from it.
In order to login to the SOLUS Student Center, you will be asked to provide your NetID and password. Some people, including alumni, may not remember their NetID, while others may never have been issued one while they were students. The NetID is an issued combination of letters and numbers which is unique to each student. Think of it as your individual passkey to unlocking online services from Queen's. If you don't have a NetID, you can activate one by going to http://netid.queensu.ca/activate This utility will require two things - one of which is your Student ID Number. If you do not remember your Student ID Number, you can contact the Office of the University Registrar at 613-533-2040, and our staff will be able to assist you. If you have your NetID, and don't remember your password, you can do either of the following:
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SOLUS is a web-based application, which means you access it through an Internet browser. Not all web browsers are supported by SOLUS, and use of a non-supported browser could result in the loss of data or denial of specific services. To get the most of SOLUS, we recommend use of the following web browsers:
Use of other non-supported web-browsing programs may lead to a loss of user application data (e.g.:Applications to Graduate). |
If you are planning on printing forms from the SOLUS Student Center, please ensure that your web browser (Internet Explorer, Mozilla Firefox, Safari, Google Chrome) is set to allow pop-up windows. SOLUS generates form requests by producing them in an Adobe pdf format in a new browser window. If your browser is set to block pop-ups, then your forms will not appear on your computer. In order to help users be able to allow pop-ups, instructions have been produced that list the steps involved for various compatible browsers for both the Mac and PC computing environments:https://www.queensu.ca/its/software/supported-software/web-browsers/pop-ups/enabling-pop-ups-tutorial Your certificate should generate in PDF form in a new window, which you can save or print for your taxation records. If your certificate does not generate, please review steps 1 and 2 to ensure that your browser is allowing the new window to be created. |
While much of what we offer is available through the SOLUS Student Center, there are some services that may require the submission of an application form, including:
- Name changes
- Replacement of diplomas
- Permission for previous graduates to attend Convocation
For assistance in these and other matters, please visit our Forms page here.