Our policy

Queen's University accepts transactions via telephone, Internet and ABM banking from all major financial institutions in Canada.

Contact YOUR financial institution to add Queen's University to your Telephone, Internet and ABM banking payee list.

Your Queen's student number serves as the Queen's account number to make your payment.

For further details, please visit your financial institution's web site. Please be aware that it can take 2 to 4 days for your payment to reach your Queen's student account.

Note: Queen's University does not accept credit card payments.

Financial Institution Information 

For Financial Institutions offering Internet/Telephone banking:

• Remember that bank information can change.
• Please contact your financial institution if you have any issues or questions.
• When setting Queen's University up on your Payee List, do a search on "Queen" (no "s") as some financial institutions utilize the apostrophe "s" and others do not.
• Your student number is the required account number.
• Please allow a processing time of 3-4 days.

NOTE: Telpay does utilize the Internet payment method for Queen's University.