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Queen's University
 

REFUNDS 

This page contains links regarding the policies and process regarding fee refunds to students.

IMPORTANT: You must enter your banking information in SOLUS in order to receive a refund.

  • If you do not have a Canadian bank account and need a refund, please email regmail@queensu.ca.

Please note:

  • That all refund requests will be processed within approximately 3 weeks of an application being received.  No exceptions will be made to this practice
  • Refund schedules determine the adjustment of fee assessment and apply ONLY to tuition fees and the Student Assistance Levy.
  • It is a requirement of the Ministry of Training, Colleges and Universities that fee refunds for students receiving OSAP assistance (where applicable) are to be forwarded to the National Student Loans Service Centre.

Refund requests will be accepted from students* during the following periods only:

  • Mar 1-July 31
  • Oct 1-Dec 15.

During the period of Feb 15-28, except for graduate students of the School of Business, students of the School of English or Continuing Teachers Education*, eligible credit balances will be refunded automatically to the bank accounts students have entered on SOLUS (via Electronic Funds Transfer).

If you do NOT want to be refunded automatically (i.e. the funds are for a Tuition Deposit or you wish to reserve the excess for upcoming fees), please email regmail@queensu.ca

*Graduate students of the School of Business, students of the School of English or Continuing Teachers Education should make their refund requests directly to their faculties.

 Click on the links for more information

Queen's University Fee Policies

Contact Us

Mail

Office of the University Registrar
Gordon Hall, Room 125
74 Union Street
Kingston, ON Canada K7L 3N6

Telephone / Fax

General Inquiries: 613 533 2040
Tuition and Fees: 613 533 6894
Fax: 613 533 2068

E-Mail

General Inquiries: solus@queensu.ca
Transcripts: mailto:transcpt@queensu.ca

Kingston, Ontario, Canada. K7L 3N6. 613.533.2000