University Registrar

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University Registrar

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Financial FAQ's for Students

 

 

Staying on top of your student fees account is an important step toward a successful academic year.

This page additional information to help you manage your fees and payments throughout your studies at Queen's.

 
Student Activity Fees
How do I know if I have to pay Student Activity fees?

All students who register in 9.0 or more credit-hours in a term, or 18.0 or more over both Fall and Winter terms, must pay Student Activity fees. Any questions regarding activity fees or about opting out procedures should be directed to the AMS Information Officer at Room 044, John Deutsch University Centre, Queen's University, Kingston, ON K7L 3N6; or telephone 613-533-2730; or email: info@ams.queensu.ca.

Visit the AMS web site for more full information on undergraduate student activity fees.

Visit the SGPS web site for full information about Student Activity Fees for Graduate, Law, Education and Theology students.

Transfer Students
I am a transfer student. When do I register?

You can find information on key registration dates in the current Guide to Registration and Fees

As an upper year transfer student, you will need to follow the key dates for your faculty or school.

Payment
I plan to take a full course load but I am not registered in all of my courses. How do I know what to pay?

On your SOLUS Account Summary, 'Minimum Payment Due' is the total amount you should pay to Queen's now. NOTE: This amount will update as upcoming due dates approach! The "You Owe" is the total amount outstanding to Queen's.

To calculate fees for courses for which you have not yet registered, see the fee schedule that applies to you. Make your payment based on the total number of courses that you plan to take in the term, even if you have not yet signed up for all these courses. 

 

SOLUS: Account Summary graphic

 

OSAP
How can I find out how much OSAP money I'll be receiving?

You will receive information from the Ministry of Training, Colleges and Universities when your OSAP application has been processed.  In the meantime, you can check your account online at http://osap.gov.on.ca.

Be prepared to enter your OSAP Access Number (OAN) and password.

Alternately, you can telephone the Office of the University Registrar at 613.533.2216.

Health Insurance
How do I meet the health coverage requirement?

The University ACCEPTS NO RESPONSIBILITY for uninsured medical or hospital expenses incurred by a student or their dependants.

If you are an International student, returning Canadian or Landed Immigrant, go to the Queen's University International Centre (QUIC) (during office hours).

If you are a Canadian coming from another province, refer to the Health Insurance questions on FAQs for Parents.

Academics
I have questions about courses I wish to register in. Where should I call?

If your question is academic (rather than about payments or other registration details) you should call the Department in which you wish to register.

To do so, telephone 613-533-2000 and ask for the department.

Late Fee
Why did I get charged a Late Fee?

You must pay your fees by the respective due dates. For example, if you do not pay your tuition and SAL by September 1st, 2015, and do NOT have an approved APA you will be subject to the Late Fee.

If you have an APA, but do not pay your tuition owing on September 30th, you will be subject to the Late Fee.

How do I appeal the Late Fee?

If payment is made less than five (5) business days before the fee deadline, it is likely that your payment will not be posted by that date.

If you have made your payment prior to the deadline, but:

1. the amount was not posted to your account until after that date; AND,

2. you were charged a Late Fee

You may appeal that charge by sending a copy of your dated payment receipt (either by fax or by e-mail) showing that your payment was made on or before the deadline.

You can direct your proof of payment to:

e-mail: fees@queensu.ca

fax: 613.533.2068

Residence
When will I find out which residence room I have been assigned?

Students will be advised by mail by mid-August by the Residence Business Office.