University Registrar

OFFICE OF THE

University Registrar

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Messages to Students

The Office of the University Registrar is committed to keeping students informed about important dates, processes, and deadlines impacting their studies.

In order to help you get the information you need to fully prepare for your academic year, we invite you to review the following list of messages that have been e-mailed to students, as well as their contents:

Coronavirus (COVID-19) pandemic - Current Services and 2020-21 Dates and Deadline Adjustments

The Office of the University Registrar (OUR) is here to provide service to you.
We continue to offer online and remote service delivery to help reduce the global spread of the COVID-19 virus.
Our commitment to provide support to you remains our priority during this time and our core operations will continue.  As many staff within the OUR are working remotely, we would ask that your inquiries be directed as follows:
If you need a completed form (e.g. Verification of Enrolment required by an RESP provider to access funds) or letter (e.g.  degree certificate) from us, go to our Document Request page for easy instructions.
We are regularly updating our website and will be adding “how-to” videos to help you get what you need as quickly as possible.
Please continue to monitor the Queen’s University’s COVID-19 webpage (https://www.queensu.ca/covidinfo/) for the most up to date information.
 

Fall 2020 Process Changes and Deadline Adjustments

In response to operational changes at the university due to the ongoing global pandemic, the university has implemented initiatives and process changes to help smooth out tuition and fee payments, awards disbursement and registration processes for students. These changes include:
  • Extending the undergraduate / distance Fall 2020 tuition payment date to September 30 from Sept 1, as course registration is happening in August instead of July. This also consolidates due dates for fall term payments  - On September 30, all tuition and fees will be due, including fall residence fees.
  • Extending fall course drop dates, without financial penalty, to week 8 in the fall term, recognizing the need to provide students more time and flexibility to settle into the term and adjust to the impacts of remote course delivery on their academics. http://queensu.ca/registrar/resources/sessional-dates
  • Maintaining all entrance bursaries and in-program awards that take into account living expenses, even if they were awarded with an assumption that students would not be living at home.  See: https://www.queensu.ca/studentawards/covid-19-important-financial-aid-related-information-and-updates-2020-21-prospective-first-entry
  • Distributing all financial awards per term, instead of annually. This aligns with tuition deadlines and OSAP allocations, and will help maximize clarity regarding student accounts on a per-term basis.
  • Currently withholding monthly interest fees on unpaid balances.
  • Currently waiving the $150 late fee on overdue accounts
  • Temporarily revising withdrawal and readmission processes to assist graduate students who could not work on degree requirements for Summer 2020 term.
  • Instituting more flexible deadlines for disbursement of all internal funding related to graduate student research.
2020 March 01 - Office of the University Registrar Newsletter - March 2020
2020 January 31 - Office of the University Registrar Newsletter - February 2020
2020 January 05 - Office of the University Registrar Newsletter - January 2020
2019 December 01 - Office of the University Registrar Newsletter - December 2019
2019 October 31 - Office of the University Registrar Newsletter - November 2019
2019 October 04 - Office of the University Registrar Newsletter - October 2019
2019 September 04 - Office of the University Registrar Newsletter - September 2019
2019 August 02 - Office of the University Registrar Newsletter - August 2019
2019 July 03 - Office of the University Registrar Newsletter - July 2019
2019 June 04 - Office of the University Registrar Newsletter - June 2019
2019 April 29 - Office of the University Registrar Newsletter - May 2019