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Queen's University

Dispute Resolution Mechanisms

The nature of the dispute at hand will often determine which resources are appropriate to your situation; information regarding most disputes is available on this webpage. However, you may always contact the Coordinator of Dispute Resolution Mechanisms (CDRM), with your questions or concerns. The CDRM does not serve as an advocate for any party to a dispute, but as a resource for information on the various dispute resolution processes available at the University.


Safe Disclosure Reporting and Investigation

Queen’s University’s Safe Disclosure Policy outlines the regular process to confidentially report concerns about professional or financial misconduct. Although such concerns may be reported to your direct supervisor or University administrator, the Safe Disclosure Policy has established a Safe Disclosure Officer at the University Secretariat. It is possible to report concerns about professional or financial misconduct confidentially to the Safe Disclosure Officer by direct telephone line at 613-533-2030 or at

You may also contact the Safe Disclosure Officer if you are uncertain where in the University to go with an issue or concern. Queen’s University also has a variety of channels in place for addressing other specific concerns at the University. These are outlined at the back of the Safe Disclosure Policy, including the Queen’s University Policy on Integrity in Research and the Harassment/Discrimination Complaint Policy and Procedure.

For situations where Queen’s University faculty, students, staff, and administrators feel uncomfortable contacting the Safe Disclosure Officer regarding potential fraud or financial misconduct, Queen’s University also provides the option of an external,
toll-free third-party reporting service. This service is called ConfidenceLine.


Harry Smith
Coordinator, Dispute Resolution Mechanisms
Safe Disclosure Officer

University Secretariat Office
Richardson Hall Room 153
Tel: 613-533-6495,

Confidence Line
Tel:  1-800-661-9675 
On-line Reporting:

Human Rights Office
Mackintosh-Corry Hall Room A-320
Tel: 613-533-6886,

Additional contacts are published on a list of Help Lines.


*PDF files can be viewed using Adobe Reader.

Kingston, Ontario, Canada. K7L 3N6. 613.533.2000