Office of the Vice-Provost and Dean of Student Affairs

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Bounce Back Facilitators

Bounce Back Facilitators sitting on couch

Recruitment for the 2016-17 academic year will begin in July 2016. Job descriptions and submission deadlines will be posted on Monday July 4th.

SAMPLE - Bounce Back Facilitator Job Description - Arts and Science & Bachelor of Education 2015-16 (PDF - 500KB)

SAMPLE - Bounce Back Facilitator Job Description - Engineering, Nursing, Commerce 2015-16 (PDF - 430KB)

Who are Bounce Back Facilitators?

Bounce Back Facilitators are trained upper-year students (3rd year or above) who have skills and experience that can help first-year students get back on track academically.

Bounce Back Facilitators work one-on-one with participants to:

  • Help them reflect on their first semester
  • Explore stressors and coping skills
  • Assess study skills
  • Help them set goals and develop strategies to achieve those goals
  • Help them develop learning strategies and an individual learning plan
  • Access on-campus support services

Bounce Back Facilitators do not provide:

  • Counselling services
  • Subject-specific tutoring

How do we Recruit Bounce Back Facilitators?

Recruitment and hiring for incoming Facilitators takes place in early July of each year. Interviews are conducted in August.

We look for facilitators who are friendly, good listeners, involved on-campus and have experience with academic and/or personal struggle. Familiarity with the university and its existing support services is an asset.

Student Academic Success Services offers full training and ongoing support to all facilitators. All facilitators are required to attend mandatory training sessions prior to the beginning of the program.


"The Bounce Back program was one of the most impactful things I did while attending Queen’s. The training in active listening, study habits and creating routines to achieve full mental and physical health were invaluable. The process of helping a mentee tackle their challenges is an incredibly rewarding way to give back to the Queen’s community and to meet some amazing people. It also provides a unique opportunity to examine your own life and find ways to improve. The interpersonal and time management skills I developed during this program were a deciding factor that allowed me to land my dream job with one of Canada’s most successful institutional investment management firms!" - Matt Bonshor, ArtSci'15