Student Wellness Services

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Volunteer - FAQs

1. How do I sign up to be a note taker?
Use the online application form to create a profile, select the courses you wish to take notes for and submit sample notes.
If your application is successful, you will receive an email confirming that you have been selected to be a note taker.
2. What are my responsibilities?

You are expected to submit notes after each lecture, preferably within 24 hours.  This ensures that students with disabilities has adequate time to review the material for tests and assignments, and keep up-to-date with the course material.

If you miss a lecture, you are responsible for collecting notes from another student and submitting them as soon as possible.

3. What is the duration of my assignment?
Once you accept the assignment you, we expect that you will continue as a note taker for the duration of the term. If a course runs over two terms, you will be expected to resume note taking in the second term.
4. What if I drop a course?
If you drop a course, please advise the Note Taking Program Coordinator at notetake@queensu.ca so that we can assign a new note taker as soon as possible. You will also need to remove yourself from the assignment under your course list.
5. How do I submit notes?
You can upload your notes online. Click on the Note Taking Portal. Complete a profile to get started.
6. What format should I use to save the notes?
Typed notes should be saved as a PDF or Microsoft Word document (.docx). If you are typing onto Power Point you will need to save as a PDF. Handwritten notes can be scanned and saved as a PDF.
7. Are handwritten notes acceptable?
Yes; however typewritten notes are always preferred.
For courses involving calculations or drawings, handwritten notes are acceptable. Handwritten notes must be legible, labeled with the date and lecture number and the pages accurately numbered for ease of organization.
8. How often should notes be submitted?
Notes must be submitted within 24 hrs after class. This ensures that students with disabilities are given the same chance as other students to review the information while it is still fresh in mind.  
9. Why do I need to submit sample notes?
We want to ensure that the notes are useful to the student receiving them. Submitting sample notes allows the student an opportunity to view the sample notes and select the note taker based on the content and quality of notes.
10. What if my instructor does not allow electronic devices in the classroom?
Contact the Instructor and explain that you have been assigned by QSAS to take typed notes. If you are unsuccessful in receiving approval, please contact notetake@queensu.ca for further assistance.
11. Will I have direct contact with the student for whom I am taking notes?
No, you will not ordinarily have direct contact with the student unless they need to have direct contact with you. In these cases, contact with the student will be facilitated by the student's Advisor.  
12. What are the benefits of being a note taker?
We are told by former note takers that being a note taker improved their own academic performance, including their marks, and especially attendance. They reported that they attended classes regularly, paid closer attention to lectures, took more thorough notes, became better at organizing their own notes, and had better retention of the course material.
13. Will I get paid?
Note takers are not paid. All note takers who provide regular and consistent service are entitled to a Letter of Recognition, which may be used in support of applications in employment, other volunteer opportunities, etc.  
14. Who can I contact at QSAS for more information?
The Note Taking Coordinator at notetake@queensu.ca