Student Wellness Services

Queen's University
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Student Wellness Services

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FAQs

Where is the Counselling Service?

We are in the LaSalle Building on the second floor at 146 Stuart Street opposite Adelaide Hall residence. There is an elevator which can be accessed through the Health Service on the ground floor (see Contact Us for more info or check the Campus Map).

 

What happens in counselling?

You will be booked in with a personal counselor who will assess the severity of the problem, provide you with practical support and advice, and discuss next steps. This may include short term counseling, referral to outside resources (in the community), workshops or one appointment may be all you need!

What is the focus of the Counselling Service?

Short-term support and problem solving of personal and academic concerns is the main focus of our work. We do not provide long term counseling.

How long are counselling sessions?

Sessions are 45 minutes long; they are booked on the half-hour (e.g. 9:30, 10:30, etc.). For your first appointment please arrive 15 minutes early to complete paperwork registering you with the Counselling Service.

What if I can’t keep an appointment?

Call to cancel your appointment (613-533-6000 ext. 78264). Because of the demand for services, please give at least 24-hours notice (otherwise you will be charged $30.00).

What if I need more frequent counselling?

If you think you would benefit from more frequent or longer term support than the Counselling Service can provide, you may wish to contact a counsellor in Kingston. If you need help in finding a counsellor in the community, staff in the Counselling Service can help to refer you.

Do I need a note from a Counsellor if I want an extension on an assignment?

In situations like this, we encourage you to speak directly with your professor, and explain what you are looking for, and why. Under some circumstances (such as if a student has been seen frequently in counselling and the counsellor is aware of extenuating circumstances), a counsellor may facilitate communication between the professor and student.