Hospitality Practices

Queen's Hospitality Services is committed to balancing sustainability with a high level of customer service and fiscal accountability in all policies and procedures.

Non-food waste 

• Paper plates in retail outlets are made from fully compostable bamboo and sugar cane.
• "Expressnap" napkin system in place to reduce excessive paper waste.
• Paper, cardboard, cans, plastic, glass and vegetable oil are recycled from all locations.
• Non-bottled water is available in all locations.
• Reusable travel mugs are provided free to all students in residence.
• Discount incentive is used to encourage use of reusable mugs

Food waste

• All organic waste from Leonard Hall is composted.
• Smaller portions available in board dining to reduce food waste.
• Food remaining after service is donated to local shelters through Soul Food.

Purchasing

• All warewashing and floor-cleaning chemicals are environmentally friendly.
• Local produce is purchased in all operations when seasonally available.
• Energy efficiency is a high consideration when new equipment purchases are necessary.
• Organic fair trade coffee, tea, sugar and cocoa exclusively available at several retail locations.
• Fair-trade coffee available in board dining locations.

Hospitality Services