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Queen's University

Web Standards and Accessibility Guide


Standard: All Queen's e-newsletters must provide choice of HTML or plain text format for the users.

While HTML e-mail continues to evolve and become more popular, there continue to be reasons to provide a choice between HTML and plain text format. Many e-mail clients can be configured to receive text only, and the proliferation of e-mail-capable portable devices and web-based e-mail services are important to consider. Allowing the user to choose between formats ensures that they will receive content in the format they can use.

Many e-mail newsletter packages that use HTML also include uniquely identifying codes that can be tracked by the sender. If HTML e-mail is used, these privacy concerns must be addressed.

Kingston, Ontario, Canada. K7L 3N6. 613.533.2000