EMPR 220 Conflict Management
This course provides an overview of conflict, with a focus on developing the analytical, interpersonal, and communication skills necessary to manage conflict in the workplace. Specifically, it examines the reasons that conflict arises, and how to productively manage conflict across levels (between people, within groups, and between groups).
NOTE Only offered online. Consult Arts and Science Online.
LEARNING HOURS 120 (48O;72P).