Supports and Services for Students with Disabilities
The Jack Project, an organization dedicated to helping youth achieve optimum mental health, is one of many mental health programs underway at Queen's.
Many of the facilities in the Queen's ARC are accessible including: door openers, signage, the weight and cardio zones (elevators and accessible equipment) and the pool.
Student Wellness Services for Queen's University are located within the LaSalle Building on Stuart Street. QSAS is located on the ground floor.
The Adaptive Technology Centre contains technology and services that enable students with disabilities to study, research, and access library and course materials.
InvisAbilities is an organization that promotes awareness, education and support of young adults living with hidden, chronic illness.
Student with Disabilities can arrange for assistance with developing a research strategy and arrange to have material retrieved for them.
Need accessible parking? Contact the Queen's Parking Office in the Rideau Building.
Queen’s University is committed to building a campus community that is inclusive for all individuals, and ensuring that its services, supports and spaces are accessible for persons with disabilities.
We are a community that works together to create an environment where everyone has a full and enriching Queen’s experience.
Successful learning, living, and employment outcomes are the result of a shared responsibility and commitment on the part of students, staff, faculty, and senior administrators towards removing and preventing barriers to participation.
The Accessibility Hub has compiled an extensive list of resources and services available on campus for prospective and current students to prevent barriers to participation, successful learning, and living in the Queen's community.
Campus and Student Services | Food | Health and Wellness | Housing/Residence | Mental Health | Parking | Peer Support | Physical Access | Student Government and Organizations | Transportation
Campus and Student Services
There are many supports and services on campus to assist students with disabilities suited to their needs, that will enhance their ability to participate fully in the life of the university.
| Issue | Department | Contact |
|---|---|---|
| Where do I go for general health concerns? | Health Services (Student Wellness) |
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| Where do I go for counselling? | Counselling Services (Student Wellness) |
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| I am a student with a disability. Where do I go for information on academic accommodations and/or documentation? |
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| I need to get an assessment for my learning disability or ADHD. Where can I go? | Regional Assessment and Resource Centre (RARC) |
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| Where can I go for research, writing, learning, and technical skills? |
Queen's Learning Commons (contains 4 partner services) |
Each QLC partner may be contacted individually by visiting their websites for more information (listed in the previous cell). |
| Employment | Career Services |
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| Municipal Affairs Commission (AMS) |  Municipal Affairs Commission (AMS) |
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| Accessibility, equity and human rights for persons with disabilities |
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ComSoc Equity Issues Committee (Commerce Students) |
 equalityissues@comsoc.queensu.ca |
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| Spiritual matters | University Chaplain |
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(613) 533-2506
(613) 533-6740
Ground Floor, LaSalle Building
(613) 533-6566
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Food
Queen's Hospitality Services offers a number of services designed to help students with special dietary requirements – whether it’s for a special diet, allergies or to meet religious observances. If you have specific food requirements, look for the Alternative Diet sign in our dining halls and speak with our staff at that station. They also encourage you to meet with one of our Hospitality Services Managers either before you arrive or once you get to campus.
| Issue | Department | Contact |
|---|---|---|
| Does Queen's have a food bank? | AMS/SGPS Food Centre | |
| I have a food allergy or special diet | Queen's Hospitality Services |
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Health and Wellness
Queen's offers several resources for exercise and a healthy lifestyle for persons with disabilities. Both Revved Up program and the Athletic and Recreation Centre (ARC) use accessible exercise equipment in fully accessible facilities. Queen's Be Well helps you assess your current level of health and offer you concrete suggestions on how to maintain or improve your overall well-being.
| Issue | Department | Contact |
|---|---|---|
| Where can I exercise or get information about a healthy lifestyle as a person with a disability? | Health Promotion |  Health Promotion website |
| Revved Up |
Project Coordination
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Queen's Athletics and Recreation Centre (ARC) (Accessible Workout Areas and accessible pool) |
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Housing/Residence
| Issue | Department | Contact |
|---|---|---|
| More information on accessible housing | Queen's Residences |
Manager, Residence Admissions
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| Queen's Community Housing |
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(613) 533-2550
Victoria Hall, Queen’s University[TOP]
Mental Health
| Issue | Department | Contact |
|---|---|---|
| Where do I go for supports and services for mental health issues? | Student Wellness (Counselling Services) - Urgent Help | |
| Mental Health Awareness Committee | ||
| Mental Health Initiatives on campus | Mental Health Initiatives, Programs and Services |
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| The Jack Project | The Jack Project |
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| HeadsUp |
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Parking
Parking permits are available through the Parking Department of Physical Plant Services (PPS). For students with a disability, Queen’s parking can also arrange for a designated accessible parking space for permit holders who have an Ontario Accessible Parking Permit issued by the Ministry of Transportation may be issued a parking permit regardless of their zone of residence.
| Issue | Department | Contact |
|---|---|---|
| Parking Pass/Accessible Parking Space | Parking Office (Physical Plant Services) |
Admin Assistant
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Peer Support
| Issue | Department | Contact |
|---|---|---|
| Assistance and support from other Queen's students? | Peer Support Centre (AMS) |
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| Student Advisor (SGPS) |
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Physical Access
In accordance with the accessible customer service standard, a regulation under the Accessibility for Ontarians with Disabilities Act, 2005, Queen’s University is required to provide notification of temporary disruptions in those facilities or services (in whole or in part) made available for persons with disabilities so that they may obtain, use or benefit from the University’s goods or services. View the Policy on Managing Notifications of Temporary Disruptions.
If you become aware of any disruptions to any physical accessibility services or facilities please contact the following:
| Issue | Department | Contact |
|---|---|---|
| Elevators, Door Openers, Ramps, Lifts, Washrooms | FixIt (Physical Plant Services) |
FixIt
To report issues after 4 pm, individuals may contact the Emergency Report Centre at:
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| Space Planning/Campus Planning/Building Renovations | Campus Planning and Development |
Maridee Osolinsky, Planner
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Snow Removal (Queen's parking spot)
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Parking Office (Physical Plant Services) |
Donna Stover, Parking Manager
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| Snow Removal from sidewalks, building entrances, walkways etc. | FixIt (Physical Plant Services) |
FixIt
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| Snow removal from an accessible parking space on a city street? | City of Kingston - Snow Removal |
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| Where to find notices of Service Disruptions online? |
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Student Government and Organizations
| Issue | Department | Contact |
|---|---|---|
| Student Government assistance for diversity and equity issues | AMS SIC |
Social Issues Commissioner
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| Equity issues for graduate and professional students with disabilities within the School of Graduate Studies, Faculty of Law, Faculty of Education, and School of Religion. | SGPS |
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| Student groups on campus that support students with disabilities | Accessibility Queen's | |
| InvisAbilities | ||
| Mental Health, Disability and the Law | Disability and Mental Health Law Club |
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| Any place other persons with disabilities can share views and creative works like stories, poems, and art work? | Able Magazine (AMS) |
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Transportation
- Kingston Transit: All routes are served by accessible buses (PDF 881 KB) which are low-floor with kneeling capability. Although accessible bus stop infrastructure is not currently a requirement in the AODA Transportation Standard, the City of Kingston is working to improve the accessibility of all bus stops, shelters and integrated seating.
- Kingston Access Bus offers specialized, non-emergency medical and community transportation.
- Accessible Taxis:
- City Taxi has two (2) on-demand accessible taxis in their fleet. Call (613) 542-3333.
- Amey's Greenwood has an accessible taxi available. Call (613) 546-1111.
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