Undergraduate Admission, Queen's University, Canada

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Coronavirus COVID-19 FAQs

Undergraduate Admission and Recruitment COVID-19 FAQs

Last Updated: May 25, 2020

Welcome to the Undergraduate Admission and Recruitment's FAQs page. 

Queen’s University administrators are actively monitoring reports on the evolving outbreak of coronavirus COVID-19 and we are continuously assessing what may be required in response to any spread of the virus. We are following the direction of Public Health regarding our planning for events.   

As the situation continues to evolve, please visit our COVID-19 website for the most up-to-date information. 

We understand the current situation is causing stress, disruption, and uncertainty regarding the next steps, so we wanted to provide you with all the support possible. We are here to answer your questions!

Note: this page will continue to be updated as we get more questions; if you don't see your question currently reflected here, please email us at admission@queensu.ca

Fall Planning

May 20 - University update on fall planning. Read it here.

Admission FAQs

Admission FAQs

Admission FAQs

Can I apply for a deferral?

First-year students can apply for a deferral here (please note the survey link will not be live until June 4).  Deferrals are only granted based on extenuating circumstances that directly impact a student’s ability to begin their studies in the Fall. Deferral requests are reviewed after applicants have met all of the conditions of their offer of admission. Students concerned about planning for remote learning in the fall are encouraged to participate in our webinars, Instagram live events, as well as participate in SOAR where you will be able to learn more about how we are preparing to deliver the high quality learning experience students expect from Queen’s. Learn more about our online events.

Will May 1, 2020 offer acceptance deadline be extended/can I get an extension?

Yes. We know that the COVID-19 pandemic may make choosing which university to attend more difficult, and we want you to have enough time to gather information as you consider your offer to Queen’s. That is why all offered applicants now have until June 1 to accept their offer of admission.

I’ve received a Queen’s award and now have up to June 1 to accept my offer of admission. Is there any impact to my Queen’s awards if I don’t accept until June 1?

No, the awards you have been granted will not be impacted by the change to your offer of admission response date. Your acceptance of your offer of admission is our way of knowing that you have accepted your award offer. For more information about Student Awards please visit their FAQ Page.

Are you still processing applications?

Yes. We are still accepting applications to many of our programs via the Ontario Universities Application Centre (OUAC.on.ca). For programs that are still open, we continue to assess them on a rolling admission basis. Please review your SOLUS to-do list regularly to ensure your application is complete and up-to-date. (https://my.queensu.ca).

I've received a conditional offer of admission and my school is currently closed. What happens if I can't provide final grades or my exams are cancelled?

Schools and exam boards have begun to adjust their curriculums, evaluation and assessment methods. We want to assure you that we will accept these adjusted assessment methods in order to meet our conditions. If your school or exam provider cancels final exams or adjusts its usual grading practices, we will use the results reported by your school or exam provider in order to meet our conditions. Please visit queensu.ca/admission/conditional-offers-admission for more information.

Should I enrol in online courses because my school is closed?

As always, we strongly encourage you to speak with your guidance counsellor before enrolling in additional courses. Many schools are in the process of developing plans that will enable students to continue their learning from home.


Current High School Applicants (OUAC 101 Applications)

The Ontario Universities’ Application Centre (OUAC) and the universities are monitoring the Ontario high school closures due to COVID-19. As a result of these closures, there may be a delay in the OUAC receiving your grades. The OUAC will be working with us to offer as much flexibility as possible in the application process.

I've applied but my school is currently closed. How can I provide grades?

We will continue to work with schools, boards, counsellors, the Ontario Universities’ Application Centre (OUAC) and all other partners to ensure that we receive the necessary information to support and process applications.

My study plans have changed, can I still apply?

Yes, we are still accepting applications to many of our programs via the Ontario Universities Application Centre (OUAC.on.ca).

I have not completed the Ontario Secondary School Literacy Test (OSSLT). Will I still be considered for admission?

Yes. Students who have not written the OSSLT are eligible for admission. The Ontario Ministry of Education has confirmed that the literacy requirement for students graduating in the 2019-20 school year has been waived.


Current High School Students Outside Ontario (OUAC 105 and Common Applications)

I've applied but my school is currently closed. How can I provide grades?

Please send any documentation you have (official or unofficial transcripts, test results, etc.) to admission@queensu.ca.​   

How will COVID-19 impact receiving midterm grades and admission decisions moving forward?

We will continue to assess applications and documents, and we encourage you to send in any documents you have, whether they are official or unofficial, by the deadline indicated on your To Do List.

What happens if my final exams are cancelled?

If your school or exam provider cancels final exams or adjusts its usual grading practices, we will use the results reported by your school or exam provider.

I recently applied to a program that is still open at OUAC, when do you need my high school grades and/or supporting documentation (e.g. language test)?

We are monitoring the COVID-19 outbreak and its implications, and we understand that this is a time of stress and concern for our applicants. Any documentation you have (official or unofficial transcripts, test results etc.) can be sent to us by email in the assessment of applications. The deadline to submit your documents is indicated on your To Do List.

My study plans have changed, can I still apply?

Yes, we are still accepting applications to many of our programs via the Ontario Universities Application Centre (OUAC.on.ca).    


International Students FAQs

International Students FAQs

What happens if I cannot write the TOEFL or IELTS tests due to test centre closures?

Queen’s is now accepting the Duolingo English Test as one of the ways to meet our undergraduate English Language Proficiency requirements. Please visit https://www.queensu.ca/admission/about-applying/english-language-requirements for more information.

Will May 1, 2020 offer acceptance deadline be extended/can I get an extension?

Yes. We know that the COVID-19 pandemic may make choosing which university to attend more difficult, and we want you to have enough time to gather information as you consider your offer to Queen’s. That is why all offered applicants now have until June 1 to accept their offer of admission.

As an international student, can I return to my home country without having to return for academic purposes? Once I arrive in my home country, I will not likely be able to leave.

If you are a current Queen’s student, and have questions about completing your coursework or exams, please contact your faculty for the best information.

What is the QBridge Accelerated Program and how does it work?

QBridge Accelerated (hereafter QBA) is a university preparation program which is offered to students who have received a conditional offer of acceptance to an undergraduate program at Queen's University. It provides students with academic English language training prior to their studies at Queen's University, preparing them for successful integration into all aspects of university life. For 8.5 weeks students participate in the intensive English language program at Queen's School of English (QSoE), allowing for the successful completion of the program in time to enroll in full-time degree studies in September.

QBA helps students to gain an understanding of the expectations for study at Queen's University and to build the skills necessary for academic success. The QBA program exposes students to the interdisciplinary university setting and provides the tools to apply critical thinking and analysis to their studies while abiding by standards of academic integrity.

To comply with public health requirements for physical distancing QBA will be conducted via remote instruction beginning July 2, 2020. The online QBA will keep a similar focus as the on-site QBA. Students will be expected to be available for two, three-hour sessions each day, taking place from approximately 8-11 a.m. and 8-11 p.m. EST. Each three-hour session will include some synchronous class time. Outside of the synchronous sessions, students will use our online Learning Management System, OnQ, and their virtual textbook (provided as part of their course fees) to complete work and be prepared for their virtual lessons. This program is a full-time program, and students can expect to be working on their courses for a minimum of 40 hours per week. In order to move into their undergraduate program in the fall, students must achieve an overall grade of B in the QBA program. If you have any questions regarding the QBA program or curriculum, they can be directed to soe@queensu.ca.

Do I need a Study Permit?

If you’re not a Canadian citizen or permanent resident, and plan to study in Canada for more than six months you will have to apply for a study permit. You should apply for your study permit online as soon as you get your letter of acceptance.

How do I apply for a Study Permit?

Please visit the Queen’s University International Centre (QUIC) website at https://quic.queensu.ca/common-questions-answered/ for detailed information, and upcoming virtual events.

What support programs and services are available?

For a complete list of the academic, support programs and services, please refer to The International Student Guidebook.


Tours & Events FAQs

Tours & Events FAQs

I'm still planning to come for a campus tour, can I meet with an Admission Coordinator?

At this time, Campus Tours are postponed indefinitely. We are able to set up telephone meetings if necessary. Please email us at admission@queensu.ca to enquire. 

Are you offering any online resources to help me research Queen’s?

We have created a number of online events to learn more about Queen's. These include webinars, instagram lives and other Q&As, from a variety of different faculties and programs. To find details about these online events, please go to our Online Events page.

When will campus tours resume?

Campus Tours will resume when the university feels that it is safe to do so. We are monitoring the situation and making decisions in accordance with Public Health guidelines. For now, campus tours are postponed indefinitely.

Will March Break Open House be rescheduled?

Not for this year. We encourage you to access information on our academic programs here and non-academic programming and campus life here.


Transfer to Queen's Online/On Campus FAQs

Transfer to Queen's Online/On Campus FAQs

Can I submit unofficial documents to support my transfer application?

We will accept unofficial documents for application assessment but will require a final official transcript (s) by the extended July 15th deadline to maintain an offer of admission.

Documents may be submitted to support an application at transfer@queensu.ca

I am applying to transfer to a Queen’s program for the fall term 2020. Will having a “Pass” grade on my transcript jeopardize my conditional offer?

We encourage students to attempt to earn numeric or alpha grades but understand that may not be possible. Each faculty has agreed to accept ‘pass’ grades but students must still meet the GPA and credit requirements of their offer.


Transfer Credit FAQs

Transfer Credit FAQs

Will I still be able to receive AP, IB and A-Level Exam Credit?

Yes. Queen’s AP, IB and A Level exam credit policies can be found here.  For fall 2020, please note the following, as it relates to temporary measures put into place by the various testing organizations:

  • Queen’s AP credit granting policy remains unchanged, as students will be able to sit for exams.
  • Due to the cancellation of the Summer 2020 A level exams, Queen’s will award credit for results issued by exam board(s) based on adjusted assessment methods.
  • Although IB exams will not be administered this year, the IB Organization has announced that it will centrally score IB subjects and Diplomas (using the same scale as the IB examinations). Queen’s will grant credit based on these scores, as outlined in our existing transfer credit policies.

Queen's Online FAQs

Queen's Online FAQs

I am interested in applying to Queen's Arts and Science Online to start this summer. Can I still do this?

Yes, we are currently accepting applications for admission to Arts and Science Online to start this Summer 2020. You can start an online degree or certificate, or take online courses. Please see queensu.ca/artsci_online/apply.

Due to the COVID-19 situation, if you are applying to start your online studies with Queen’s ASO for Summer 2020, you may provide unofficial transcripts to support your application, and to support transfer credit review (if applicable).

If you are a visiting student from another university, you do not need to provide an actual Letter of Permission (LOP) to support your application for Queen’s Arts and Science Online Summer 2020 courses. However, it is important to seek approval from your home university to confirm that the course(s) you take will be eligible for credit toward your degree program at your home university.

When is the deadline to apply to Queens Arts and Science Online for the Summer 2020 term?

For information on Arts and Science Online Summer term applications and admissions deadlines, please see Upcoming Application Dates.  

Are there any courses available for the summer term?

Yes, Arts and Science Online is currently accepting application for courses that begin in July. Course details as well as application deadlines and required supporting documentation can be found here.

What programs does Queen’s offer online?

We have a number of courses, certificates and degree programs available online! More details can be found here.




Prospective First-Year BISC Students

How has COVID-19 impacted the BISC First Year Program for the 2020-21 academic year?

Queen’s University has recently announced that all academic programming in the Fall Term - at the Bader International Study Centre (BISC) will be remote. We are still excited for you to start your studies in September and as soon as it is safe to do so, the full in-person, in-class and on-campus BISC student experience will resume. We anticipate a January 2021 arrival to the BISC provided it is safe, and in accordance with government and public health guidelines. For more information please visit the BISC Website at, https://www.queensu.ca/bisc/academics/first-year-program/bisc-onlineplus

How will the UK visa process be impacted by COVID-19? Will UK visas still be granted?

Students going to the BISC will require a student visa which will be dependent on length of stay and nationality. More information will be sent to students in the summer months. At this time, the UK visa office is closed and therefore we would ask that students refrain from applying for a student visa. In the meantime, please visit the BISC Website for more information, https://www.queensu.ca/bisc/new-students/immigration

What are the measures Queen's is taking regarding the Castle and travel?

Decisions regarding the continuation or suspension of international activities are informed by updates we receive from Global Affairs Canada, Public Health Agency of Canada and information regarding the status of operations at our international partner institutions. The most up-to-date and correct information from the BISC is available on the COVID-19 section of our website.

This is a rapidly evolving situation. Information and directives concerning university-sponsored travel are subject to sudden change. Up to date information is available through the university’s website at www.queensu.ca/covidinfo/


Upper-Year BISC Students

Will I be Guaranteed a place for Summer 2021?

The Undergraduate Admission and Recruitment Office is dedicated to accommodating all students on an individual basis to ensure they can attend the BISC. All students wishing to have their registration rolled over to Winter 2021 or Summer 2021, should contact castle@queensu.ca  

What other options are available for me at the Bader International Study Centre?

Students that are still interested in attending the BISC should explore the BISC website to determine what program best fits within their current degree plan. A list of available Winter 2021 and Summer 2021 programs can be found at, www.queensu.ca/bisc/ 

Do I need to withdraw from my BISC Summer courses?

No, students will be automatically withdrawn from both the program and registered courses. Students do not need to take any further action.  


Waitlist FAQs

Waitlist FAQs

Where am I on the waitlist?

We will create the waitlist after June 1, when all invited applicants have had a chance to respond to the invitation. The waitlist is a pool of qualified applicants. It is not ranked in numerical order, and we are unable to tell you where you are on the waitlist. We will provide you with an update regarding our waitlist by June 15, 2020.

I have an offer for a program at Queen's, but I have been waitlisted for my other application(s). If I accept the offer, will this affect my place on the waitlist for another program(s)?

If you wish to be considered for the waitlist, please submit your waitlist response using the survey we sent you, by June 1. By accepting a spot on the waitlist, it will not affect your current offer of admission. Please be sure to accept the offer of admission by the deadline of June 1 in order to secure your place at Queen's for the upcoming academic year. If you receive an offer of admission from the waitlist at Queen’s, you can then accept your new offer.

I have responded to the waitlist invitation via the survey you sent me and my status currently says "Pending" on SOLUS. Do I need to submit my response via the survey again?

Once you respond to the survey and your response is processed, your status on SOLUS will change to "Pending" and then be updated to indicate that you are on the waitlist. This process typically take 3-5 business days. If your status on SOLUS does not update to indicate you are on the wailist within 3-5 business days, please contact our office at admission@queensu.ca.

Will accepting another offer of admission hurt my chances of getting a waitlist offer from Queen’s?

Being on the waitlist at Queen’s is not a guarantee of a future offer. In fact, you can (and should) accept another offer of admission. If you receive an offer of admission from the waitlist at Queen’s, you can then accept your new offer.


Information about applying for residence, and Fall 2020 from Queen’s Residences is available here

Queen's University Faculties' and Departments COVID-19 Pages

Faculty of Arts & Science

Faculty of Health Sciences

Queen's University International Centre

Student Awards

Smith School of Business

Health Sciences

Faculty of Engineering and Applied Science

Faculty of Education