Office of Advancement
Office of Advancement

ALTogether Now

Vol. 17 - Sept. 23, 2019

Advancement Leadership Team
Advancement Leadership Team: Steve Hornsby, Leigh Kalin, Scott Anderson, Tom Hewitt, Karen Bertrand, and Deanna Bennett.

What’s in your back pocket?

Steve Hornsby

The inspiration for the lead story of this newsletter was borne from an exercise ALT completed called the Work of Leaders; one aspect of the work ALT has undertaken through the DISC Workplace assessment tool (see a DISC overview in ALTogether Now, Vol. 15). 

As a part of this exercise, each ALT member has assumed responsibility of a leadership best practice to explore and champion, not only on behalf of our leadership team, but for Advancement as well. The best practice I will be exploring is seeking counsel and consulting others. 

While I don’t profess to be an expert in the area, this practice is something I have tried to embrace in my career and instill in my colleagues. In my view, a learning organization is a consulting organization and that ongoing process of continuous learning is strengthened by our collective activities.

Here are a few of the things I have found extremely helpful which may also have application in your own environment.

Collaborate with other schools: In our most recent Advancement staff meeting, I suggested that I have seen a positive shift in the willingness of our peer institutions to share and collaborate. While my peers in other Advancement Services shops have always been generous with their time, a group of us took it one step further by formalizing opportunities to collaborate outside of the traditional PD circuit offerings. While I’m not even sure we have a name, we try to meet two to three times per year and have created a simple email distribution list to share group insight. More than nine years down the road, not a week goes by without some form of dialogue. These opportunities are indispensable to me.

On a smaller scale, it is likely that each of us can find collaborators and peers within our own ecosystems. This could include colleagues in different units, individuals in similar roles across campus (but with different outcomes and audiences) or even a few key contacts at strategic schools. The key is to establish a plan for interaction and create an ongoing dialogue.    

Work of Leaders assignments:

  • Being driven: Deanna
  • Being receptive: Tom
  • Being encouraging: Karen
  • Offering praise: Leigh
  • Seeking counsel: Steve
  • Structuring messages: Scott

Belong to an e-community or subscribe to a listserv – our sector is rich with opportunities to support our ongoing learning. One such example is the Ellucian e-Community where you can register, post, and receive input from a large number of Ellucian schools using Advance. The Blumberg’s Canadian Charity Law List is an additional example of a listserv where charitable compliance, case law, and changes to legislation are shared.       

No doubt, these approaches will be obvious to many of you and cover but a small portion of the opportunities and strategies you already use – they were really meant as a thought starter. It is my observation that the Office of Advancement already has good instincts in this area. As I further develop my thinking on this, I would be pleased to receive your ideas, strategies, and/or examples of how you seek counsel and consult others.  Please feel free to email me at and use seeking counsel in the subject line. 

While on the topic of continuous learning, Advancement Services is also pleased to roll out the sessions for the newly named Advancement Services Learning Forum. The specific dates and times will be firmed up in the coming weeks. Group interaction is what makes these sessions particularly valuable, so we hope you will join us.

  1. Third-party Donations with a Focus on UK Giving: October.
  2. Step into the Matrix – Using Supervised AI to Build your Pipeline: November.
  3. Preparing for Calendar Year-end: November
  4. The Paul & Jon Hour: December
  5. Demystifying Data Governance: January.
  6. Restricted Gifts and Guidelines for Using Pending Funds: February.
  7. Prospect Identification, Qualification, and Strategy - We’re in this Together: March.

Find a New Newsletter 

Related to this, the Advancement IDEAS group has proposed a new section for Altogether Newsletter where ALT Members and their team can share helpful and interesting campus newsletters. This week's suggestion is from Carla Ferreira Rodrigues:

The Four Directions Indigenous Student Centre SIGN UP

Please send your suggestions to your ALT Member.

Learning Opportunities on Campus

Each week this new section will highlight educational opportunities on campus and other events that may be of interest to advancement staff. Please send any suggestions to your ALT member.

Wednesday, Sept. 25, 2019:

1–2 pm: Why We Need a Theory of Territory
The Ban Righ Centre hosts a talk on the importance of people’s relationship to land and to territory for a number of disciplines – constitutional law, indigenous rights, international relations, political science, analyses of gentrification, and more.

2–3:30 pm: Nobel Prize Inspiration Initiative at Queen's University
Please join us at the Isabel Bader Centre for the Performing Arts as Queen’s University hosts the Nobel Prize Inspiration Initiative, featuring Martin Chalfie, 2008 Nobel Laureate in Chemistry.

Thursday, Sept. 26, 2019:

4 pm: Microagression and forward-looking moral responsibility
The Queen's University Department of Philosophy Colloquium Series presents Regini Rini of York University discussing how to address microagressions and change the behaviour behind them.

5–6:30 pm: MacClement Lecture: Tanya Talaga
The Faculty of Education is hosting a lecture by award-winning journalist and author of Seven Fallen Feathers, Tanya Talaga. In this compelling and thought-provoking lecture, Tanya Talaga will highlight the research she’s done, emphasising its application to education and youth.

For more information and a listing of other great events, please visit the Queen's Events Calendar for more details.

Volunteer for Homecoming

The leaves are turning, the students are back, and people are wearing sweaters again… all this can only mean one thing! That’s right – Homecoming. In less than a month, Homecoming 2019 will be joyfully painting the town tricolour – and we need your help to make it a success!

Talk with your supervisor about the roles and shifts that you’d like to take - hourly-paid staff will be compensated with lieu time according to your collective agreement. Use the Homecoming Staff Support Sign-Up Sheet to read through the linked role descriptions, and sign up for the shifts you want by adding your name and email address in the applicable row.

Please note: we are especially keen to find staff support for the Football Game Zone Captains. This is a fast-paced role where you will lead a small team of students to accomplish specific functions/goals at the game and during the Tricolour Guard parade during half-time.

No matter which roles you may choose, you’ll receive the training and information you need beforehand to feel comfortable and confident. Many thanks for sharing your time, energy, and Queen’s spirit to support this incredible moment in the Queen’s year. Through these roles, you will significantly impact the Homecoming experience for alumni, guests, and students. The positive ripple-effects from this weekend of connection with Queen’s will be felt for a long time to come.

Please send Kathryn Vilela a note if you have any questions!

Custodial Services Update

Physical Plant Services is in the process of reviewing, overhauling, and investing in their custodial services. Currently, 120 cleaning staff service 4.9 million square feet of space. Over the next 18 months, custodial services will be introducing standards that are clear on expectations and backed by a service level agreement.

We can expect to see the following changes; autonomous cleaning equipment, hospital grade cleaning of all washrooms, improved indoor air quality from entrance matting program, improved surface and floor cleanliness, and improved communication between service requesters and custodial managers. In the future, service delivery will be provided by industry trained and tooled specialist teams per area type; thus reducing opportunities for cross-contamination, cleanliness outcomes that fall below published expectations, and stretched resources unable to deliver services as required.

This is a major initiative by Physical Plant Services and will drastically improve the health and well-being of staff, faculty, students, and visitors on campus.

Reminder for any current concerns, please contact FIXIT operations center by phone at ext. 77301 or by e-mail.

Fun Fact

Interior of Old Medical BuildingThe Old Medical Building was the first permanent building on campus or elsewhere that was constructed by Queen’s. It has undergone more alterations than any other building on campus, the result of expansions, contractions, renovations, and a fire in 1924 that destroyed the top floor (which has since been rebuilt). Despite this, much of the original building, including its ornate doorway – the builders’ only real concession to decoration – stills stands. In 1872, Professor John Watson commented that “nothing short of inverted architectural genius could devise anything so irredeemably ugly." Stand tall Old Meds – we’ve got your back.