Learning Library

These resources have been selected to support your growth as a volunteer.

Each year, the Queen's University Alumni Association hosts a conference - Alumni Volunteer Summit - to connect with and celebrate our volunteers; our way of giving back to those of you who give so much to Queen’s.


Queen’s is committed to an inclusive campus community with accessible goods, services, and facilities that respect the dignity and independence of persons with disabilities. All of our volunteering materials are available in an accessible format or with appropriate communication supports upon request. Please contact our Volunteer Relations Team, 1-800-267-7837 or 613-533-2060, for support.

The Queen’s Accessibility Hub has the most up to date information on accessibility at Queen’s.  The site includes detailed information on planning inclusive, accessible events on Queen’s campus. We encourage all volunteers to complete Queen's Accessible Customer Service Online Training.

Equity & Inclusion

Queen's University Office of Advancement, Alumni Relations Department, and Alumni Association are committed to communicating and promoting messages of anti-racism and equity. The Queen's Equity Office has the most up to date information on equity at Queen's.

Queen's University has adopted the Canadian Code for Volunteer Involvement as an integral part of operational practice, to be made known to every employee and volunteer, and to be readily available to every staff member and volunteer for consistent reference and consultation. A Guide for Cultural Competency Application of the Canadian Code for Volunteer Involvement is designed to assist managers of volunteers in incorporating a cultural competency perspective in their application of the Code.

Alumni Volunteer Summit Keynote Speeches

These talks were presented at the annual Alumni Volunteer Summit. The recording and production of which were sponsored by the Queen's University Alumni Association Projects Fund:

2015 Summit Keynote Speakers' Addresses

2014 Summit Keynote Speakers' Addresses

Tips for becoming an Alumni Volunteer Leader

Here are some suggestions for if you interested in working in a volunteer leadership role with Queen's University Alumni Association.

1. Look for leadership postings on the Volunteer Job Board

Browse the Volunteer Job Board for new volunteer leadership postings at Queen’s. If you don’t find a current opportunity that’s right for you, contact our Volunteer Relations Team about your volunteer leadership interests.

2. Attend Alumni Volunteer Summit 

This annual event is a terrific way to meet other volunteers and volunteer leaders. Make sure to take advantage of this fantastic networking, leadership development and volunteer enrichment opportunity. Visit the Alumni Volunteer Summit homepage for details.

3. Attend Alumni Events

Attend alumni events, and let organizers know you’re interested in volunteering. If you’re already a volunteer, and are interested in taking on more responsibility or in making a role change, make sure to let your volunteer committee or staff partner know.

4. Gain Experience & Capitalize on Your Professional Network

Demonstrated volunteer experience and commitment, as well as knowledge of Queen’s alumni volunteer programs, are essential characteristics for volunteer leaders. Another valuable asset is your ability to draw on your professional network and skills to help advance the university’s mission and priorities.

5. Stay Informed

Educate yourself about what's current at Queen's so that you can be a knowledgeable and informed ambassador and can help to educate others.

Resources for Volunteer Leaders

The Canadian Code for Volunteer Involvement (CCVI) is a framework for involving volunteers in all levels of an organization. Queen's University has adopted the CCVI as part of our commitment to excellence in volunteer engagement.

The Guide for Cultural Competency Application of the Canadian Code is designed to assist managers of volunteers to incorporate a Cultural Competence perspective in their application of the Canadian Code for Volunteer Involvement. It re-frames the Code as a tool to increase the accessibility and inclusiveness of volunteer programs, which in turn, will lead to diverse and stronger organizations that are responsive to Newcomers and the community at large.

National Occupational Standards for Managers of Volunteer Resources (PDF) was published by the HR Council for the Nonprofit Sector in 2012. This document provides an occupational framework for managers of volunteer resources, including skills and competencies required for the occupation, guidelines for responsibilities and performance evaluation, and suggestions for professional development.

Volunteer Screening Handbook is a joint Volunteer Canada and Public Safety Canada publication that provides tools and resources to better match people and organizations, improve the safety and quality of programs in communities, and reduce risks and liability within volunteer organizations.

A Matter of Design: Volunteer Job Design Theory provides a theoretical and practical overview of effective volunteer position design.

A Guide to Volunteer Program Management Resources is a helpful starting point when developing your volunteer management library. This Volunteer Canada publication lists the top volunteer print and electronic resources, in addition to periodicals of interest.

Canada’s Employment and Social Development website  offers additional resources for planning inclusive meetings.

Helpful Online Resources

Below are some of today's most popular and helpful online volunteer resources. If you come across something you think we should add to this list, please let us know.

Charity Village is Canada’s leading online community for nonprofit and like-minded professionals – connecting them to ideas, opportunities and each other.

Energ!ze Inc  is an international training, consulting and publishing firm specializing in volunteerism.

Imagine Canada aims to provide a single location for charities and non-profits to access selected professional material about managing, developing and overseeing their organizations.

Volunteer Canada is the national voice for volunteerism in Canada. Since 1977, the organization has been committed to increasing and supporting volunteerism and civic participation through ongoing programs, special projects and national initiatives, by developing resources and by engaging in research and training across the country. Volunteer Canada’s website also includes helpful information on National Volunteer Week; this annual tradition is an opportunity to formally recognize and celebrate the efforts of volunteers across Canada.

Volunteer Today is an electronic gazette that provides free of charge information on trends in volunteer engagement, practical tips for working with volunteers, and information on professional development opportunities for volunteer engagement professionals.

Volunteer Match offers free webinars on a variety of volunteer engagement related topics, including recruitment, position development, and managing volunteer transitions.