Managing Human Resources and Employment Relations | Arts and Science Online

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Managing Human Resources & Employment Relations

EMPR 230/3.0

This course provides an overview of the key components of an effective organizational human resource management system, running the spectrum from recruitment and selection practices that ensure that an organization is staffed appropriately, to management approaches aimed at bringing out the best in employees once hired.

Learning Outcomes

By the end of the course, students will be better equipped to:

  1. Describe the process job analysis, with an understanding of its foundational importance for all subsequent human resource management activities; 
  2. Appraise the effectiveness of recruitment strategies; 
  3. Critically evaluate the role of available employment tests in the selection process; 
  4. Discuss and critique approaches to orient and train new employees; 
  5. Identify the components of an effective performance management system; and 
  6. Propose strategies to strengthen employee motivation and morale.


Over the course of the semester, we will cover material that reflects cutting-edge, practical information on the development, implementation, and evaluation of critical HR functions.

  • Module 1: Intro & Evidence Based Management
  • Module 2: Job Analysis & Planning
  • Module 3: Recruitment & The Law
  • Module 4: Selection & Testing
  • Module 5: Onboarding
  • Module 6: Performance Management & Appraisal
  • Module 7: Compensation
  • Module 8: Counterproductive Work Behaviors
  • Module 9: Health & Safety
  • Module 10: Organizational Leadership




Summer 19: May - July
Course Dates: 
May 6 - July 26, 2019
Exam Dates: 


30% Interrupt HR

30% Undercover Boss Case Study

40% Practitioners' Predicaments (2)

4% (Bonus) Water Cooler Discussions (Synchronous) (Optional)

**Evaluation Subject to Change**

Live Sessions

This course has live sessions (e.g. webinars, synchronous activities). Please consult the Timeline in the first week of class.


Professor Glenda Fisk (

Instructor message

In recent years, HR management has been criticized as being overly focused on “administrivia” and largely removed from organizational strategy.  Such a view of HR is troubling – we know HR policies grounded in research-supported best practices add significant value to organizations.  A goal of this course is to therefore help students move towards becoming evidence-based HR professionals.  As such, this course aims to develop knowledge, skills, and abilities HR professionals will use in the field, particularly those practices central to talent acquisition and performance management.  Through directed readings, lectures, self-managed learning, and discussion, students will build confidence in assessing organizational issues and taking action to implement evidence-based solutions to real world problems.

Time Commitment

Students can expect to spend approximately 9 hours a week in study, listening and online activity for this course.

Course Resources


SOLUS is Queen’s Student On-Line University System. You’ll have access to a SOLUS account once you become a Queen’s student. You’ll use SOLUS to register for courses, add and drop courses, update your contact information, view financial and academic information, and pay your tuition.

About OnQ

onQ is Queen's online learning platform. You'll log into onQ to access your course. All materials related to your course—notes, readings, videos, recordings, discussion forums, assignments, quizzes, groupwork, tutorials, and help—will be on the onQ site.

About Credit Units

Queen’s courses are weighted in credit units. A typical one-term course is worth 3.0 units, and a typical two-term course is worth 6.0 units. You combine these units to create your degree. A general (three-year) BA or BSc requires a total of 90 credit units.

Computer Requirements

To take an online course, you’ll need a high speed internet connection as well as a microphone and speakers to be able to watch videos, hear sounds, and participate in interactive online activities. A webcam is recommended but not necessary.

System Requirements:

  • Laptop or Desktop computer purchased within the last 5 years. (mobile devices are not supported)
  • Windows Vista SP2/Mac OSX 10.9 or higher
  • Up to date versions of Firefox, Internet Explorer or Safari. Please note that Google Chrome is not recommended for use in our courses.
  • Most recent version of Adobe Reader and Adobe Flash

 See also Getting Started.


The deadlines for new applications to Queen’s Arts and Science Online courses are in our Upcoming Application Dates section.

Tuition Fees

Tuition fees vary depending when you start, your year, faculty, and program. Fees for Summer Term 2018 first-year Distance Career Arts & Science Domestic students are as follows: for a 3.0-unit course, $685.90; for a 6.0-unit course, $1371.80 See also Tuition and Fees.

Grading Scheme

The information below is intended for undergraduate students in the Faculty of Arts and Science. Academic Regulations in other Faculties may differ.

Letter Grade Grade Point

GPA Calculators
Have your SOLUS grade report handy and then follow the link to the Arts and Science GPA calculators.

How does this affect my academics?
See the GPA and Academic Standing page.

Follow the link above for an explanation of how the GPA system affects such things as the Dean’s Honour List, requirements to graduate, and academic progression.

Frequently Asked Questions on the Grading Scheme
Please follow this link to the FAQ's

Campus Bookstore

All textbooks can be purchased at Queen’s Campus Bookstore.

Non-Queen’s Students

All Queen’s Arts and Science Online courses are open to students at other universities. Before applying as a visiting student, request a Letter of Permission from your home university that states that you have permission to take the course and apply it to your degree. See also Apply.

Academic Integrity

Please see Queen’s policy statement on academic integrity for information on how to complete an online course honestly.