Queen's University

Employer: Bader International Study Centre - UK campus of Queen’s University (Canada)
Campus: Herstmonceux Castle, Hailsham, East Sussex, BN27 1RN
Hours: 40 hours/week. The role also includes evening and/or weekend commitments, and some travel is required. The post holder is required to live onsite.

Contract type: One year contract with a renewal if applicant has the required Visa to stay and work in the UK if they are not a UK citizen.
Salary: £27,500 per annum
Closing date: Friday, 20th May 2022.

Primary responsibility for liaising with building staff to deliver high-quality services, spaces and resources to student residents at Bader Hall. Portfolio includes enrolment, orientation, student conduct, staff supervision, programming, on-call and crisis management.
The BISC is committed to employment equity, inclusion and diversity and supports fair treatment and opportunity for all. No job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

Position Details
The role of Residence Life Manager (RLM) is a challenging position. The RLM lives in the student residence, takes responsibility for dealing with a wide variety of issues including offering advice and support to students, is responsible for the conduct process, and facilitates intentional living and learning experiences that enhance student growth and well-being, promote intellectual development, and guide their development as individuals and community members.

The RLM reports to the Director of Student Experience and Residence Life and works closely with the Student Services Manager. Two Student Life Coordinators report to the RLM. Duties will vary somewhat, but the RLM will be required to be on-call approximately 10 days per month as the next level up from the SLC on-call. Being on-call at the BISC requires staff to carry a work phone 24/7 so they can be reached in concerning and emergency situations.

The RLM is allotted 33 days paid holiday per annum including bank holidays. Vacation times must be approved by the Director of Student Experience and Residence Life in advance with an expectation that breaks of greater than 6 consecutive days, including weekends, are to be scheduled in the break periods between terms.

Person Specification
We are looking for individuals who are self-starters and can take the initiative and work in a fast-paced and busy environment. The ideal candidate will have experience of living and working in a university residence setting and/or experience of working or volunteering in student affairs or student life roles.
Applicants are expected to be educated to an undergraduate degree standard or equivalent and have suitable experience delivering programming in a university environment. Experience in, or familiarity with, the Canadian post-secondary sector would be an asset. The successful candidate must be eligible to work in the UK (see application webpage for more details). Please note applicants will be required to satisfactorily complete a Criminal Record check from their country of origin and/or an enhanced UK Disclosure and Barring Service Check.

Who we are
Bader International Study Centre, located at historic Herstmonceux Castle, East Sussex, is the overseas campus of Queen’s University, Canada. The campus occupies a 600-acre estate, including a range of academic, residential, and recreational facilities. Our dedicated faculty and staff provide exceptional academic programming for undergraduate and postgraduate students from Canada and around the world. We also serve as a venue for international conferences and meetings. Our wholly owned trading subsidiary, Herstmonceux Castle Enterprises Limited, is responsible for running the gardens and grounds, corporate events, and other functions.

The BISC is committed to employment equity, inclusion and diversity and supports fair treatment and opportunity for all.

What we can offer you
In addition to salary, holiday pay and auto-enrol pension scheme, we offer benefits, including:
• 100% of accommodation costs. Accommodation is available on a single-person basis and consists of one en-suite room in the residence building. Shared staff laundry facilities and a staff lounge in the residence building are available
• Full meal plan is included and is available during term times
• Remuneration includes free Wi-Fi and in-room wired internet, as well as a TV (TV licence must be purchased separately)
• An internal telephone service is provided in your residence room. Your phone number will be listed in some staff manuals
• Opportunities for relevant training and development
• On-site parking
• Free campus gymnasium
• A working environment comprising a historic building with beautiful gardens and grounds
• Friendly, supportive colleagues in the close-knit Castle community.

How to apply
For a complete job description and list of required qualifications please visit https://www.queensu.ca/bisc/about-us/employment to obtain full details of the vacancy together with a job description and person specification.

To apply, please submit your cover letter, resume, and 2 references to This email address is being protected from spambots. You need JavaScript enabled to view it.

Download a full job description here (PDF;304KB)

The closing date for applications is Friday, 20th May 2022. Applications must be received by 17:00 BST (12:00 EDT).

The Bader International Study Centre (Queen’s University, Canada) is committed to creating a safe and inclusive environment that is fair, positive, and supportive for all members of our community.
We strive to ensure all members’ views are valued and shared in a secure environment through a commitment to upholding equity*, diversity**, inclusion***, and advancing indigenous initiatives.
The BISC supports the fair treatment and opportunity for all by asserting the importance of non-discriminatory treatment either directly or indirectly on the ground of age, disability, gender identity, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.   

*Equity: Substantive fairness for everyone thereby ensuring that members of equity-seeking groups are able to achieve full participation in the university (BISC). 

**Diversity: The representation of the population with respect to designated groups. 

***Inclusion: The climate and acceptance of differences that comes with diversity i.e. different ways of living and working. 

Land acknowledgement: Queen’s University, Canada is situated on Anishinaabe and Haudenosaunee Territory.

Bader International Study Centre
Herstmonceux Castle
Hailsham, East Sussex
United Kingdom, BN27 1RN
Phone: +44 1323 834444
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Undergraduate Admission and Recruitment
Gordon Hall, 74 Union Street
Queen's University, Kingston, Ontario
Canada, K7L 3N6
Phone: (613) 533-2218
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