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Student Life Coordinator

Employer: Bader International Study Centre - UK campus of Queen’s University (Canada)

Campus: Herstmonceux Castle, Hailsham, East Sussex, BN27 1RN

Hours: 40 hours/week

Contract type: Fixed term contract from August 12, 2019 to June 30, 2020.
Must be available for a 7-day training/student orientation July 7-14, 2019* in Kingston, ON.
*Date subject to change

Salary: £17,100 per annum pro rata

Closing date: February 25, 2019



The Bader International Study Centre (BISC), the UK-based campus of Queen’s University (Canada), is seeking 4 Student Life Coordinators for a 10-month term commencing 12 August 2019 until 30 June 2020.  The Student Life Coordinator (SLC) is a key part of the professional service offered by Student Services. The SLCs play a major role in defining student life at the BISC and is an essential part of the student experience.

Job Description

The role of SLC is a challenging position. SLCs often become engrained socially and professionally within the BISC community, leading to a lifestyle commensurate with living and working at a countryside castle estate. SLCs live in the student residence and take responsibility for dealing with a wide variety of issues including offering advice and support to students, assisting in the conduct process and facilitating intentional living and learning experiences that enhance student growth and well-being, promote intellectual development, and guide their development as individuals and community members. Student Services also deliver a significant amount of social and educational programming on campus that reinforces the university’s academic mission and contributes to the student’s overall learning experience.  SLCs will be expected to be pro-active, to take personal responsibility and to work as a part of team in which effective communication and reliability is key. In addition to regular programming duties, SLCs will take on one specific portfolio. Each portfolio will be responsible for mentoring and leading a small group of students.

The nature of the work requires SLCs to work a shift pattern as determined by the Assistant Student Services Manager and the needs of the students.  Duties will vary somewhat, but SLCs will be required to be on call approximately 10-14 days per month in either a primary or back-up on-call role.  Being on-call at the BISC requires staff to carry a work phone 24/7 so they can be reached in concerning and emergency situations.  SLCs are part of a relatively small team, the majority of whom live in the residence building.  SLCs will be the first point of contact for the students and will be called upon to exercise sound judgement in crisis situations.

28 days paid holiday per annum pro rata including bank and public holidays. SLCs will be required to be available at key times of the year, such as Fall, Winter and Summer Orientation, training and the opening and closing dates, as well as being available for Mid-Term Trips and on occasional weekends. Vacation times must be approved by the Student and Enrolment Services Manager in advance with an expectation that breaks of greater than 6 consecutive days, including weekends, are to be scheduled in the break periods between terms.

Person Specification

We are looking for self-reliant individuals who can take the initiative and work in a fast-paced and demanding environment. The ideal candidate will have experience of living and working in a university residence setting.

Applicants are expected to be educated to an undergraduate degree standard or equivalent and have suitable experience delivering programming in a university environment. Experience in, or familiarity with, the Canadian post-secondary sector would be an asset. Must be eligible to work in the UK (see application package for more details). Please note applicants will be required to satisfactorily complete a Criminal Record check from their country of origin and/or an enhanced UK Disclosure and Barring Service Check.

Who we are

Bader International Study Centre, located at historic Herstmonceux Castle, East Sussex, is the overseas campus of Queen’s University, Canada. The campus occupies a 600-acre estate, including a range of academic, residential and recreational facilities.  Our dedicated faculty and staff provide exceptional academic programming for undergraduate and postgraduate students from Canada and around the world.  We also serve as a venue for international conferences and meetings. Our wholly owned trading subsidiary, Herstmonceux Castle Enterprises Limited, is responsible for running the gardens and grounds, corporate events and other functions.

The BISC is committed to employment equity, inclusion and diversity and supports fair treatment and opportunity for all. 

What we can offer you

In addition to salary and holiday pay, we offer a number of other benefits, including:

  • 100% of accommodation costs. Accommodation is available on a single-person basis and consists of one en-suite room in the residence building. Shared staff laundry facilities and a staff lounge in the residence building are available;
  • full meal plan is included, and is available except during the BISC’s closure periods;
  • remuneration includes free Wi-Fi and in-room wired internet, as well as a TV (TV licence must be purchased separately);
  • a telephone service is provided. You are responsible for all non-work charges to your phone number. Your phone number will be listed in some staff manuals;
  • auto-enrol pension scheme with guaranteed contribution from the BISC;
  • opportunities for relevant training and development;
  • on-site parking;
  • free campus gymnasium;
  • access to the BISC lending library: books, DVDs, CDs and more;
  • a wide range of free and discounted leisure opportunities either at, or connected to, Herstmonceux Castle;
  • a working environment comprising an historic building with beautiful gardens and grounds;
  • friendly, supportive colleagues in the close-knit Castle community.

For a complete job description and list of required qualifications click the link below or contact the Student and Enrolment Services Manager, Roxy Denniston-Stewart, This email address is being protected from spambots. You need JavaScript enabled to view it..

How to apply

To apply for this post, please fill in the application form online at https://form.jotform.com/biscforms/slc-application-form1920.

The closing date for applications is Monday, February 25, 2019. Applications must be received by 09:00 GMT.

Download a copy of the job description and person specification as a PDF

Bader International Study Centre
Herstmonceux Castle
Hailsham, East Sussex
United Kingdom, BN27 1RN
Phone: +44 1323 834444
Fax: +44 1323 834499
This email address is being protected from spambots. You need JavaScript enabled to view it.
Undergraduate Admission and Recruitment
Gordon Hall, 74 Union Street
Queen's University, Kingston, Ontario
Canada, K7L 3N6
Phone: (613) 533-2218
Fax: (613) 533-6810
This email address is being protected from spambots. You need JavaScript enabled to view it.

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