The BISC offers an on-site counselling service. Please note, Student Services staff are not trained counsellors. However, they can listen, help, and provide practical and emotional support while helping students find the best next step.
On-Site Counselling Service
The BISC runs a short-term counselling service, with limited availability.
Students will be offered up to a maximum of 6 sessions per semester. A session is a maximum of 50 minutes. Appointment times, dates, spacing between appointments, availability, and duration may vary.
Available appointments are released a week at a time and become available the Thursday prior at 2:30pm.
Please note that this service operates in the Fall and Winter semesters only. Individual counselling appointments can be arranged for students on Summer programs - please contact This email address is being protected from spambots. You need JavaScript enabled to view it..
Student Services
The Student Services team all offer a non-judgmental, friendly and open service. You are welcome to meet with any of the Student Services team who will listen and, if required, offer advice and guidance.
We are available to provide support, information and guidance on a range of issues. These include:
- Academic accommodations
- Mitigating circumstance
- Homesickness/loneliness
- Difficulties making friends
- Stress and mental health issues
- Accessing study skills support
- Support for students with physical and learning difficulties
- Problems with family/friends
- Roommate conflicts
- Difficulties in adjusting to university life
What you can expect
We will not make moral judgments about your situation or behaviour. Our role is to inform you of your options, make you aware of the consequences of these options and provide support and guidance in the choices that you make. Please note, Student Services staff are not trained counsellors. However, we can listen, help, and provide practical and emotional support.
There are some very useful online resources available. Your Best You Self-help Workbook Series was developed by counsellors at Student Wellness Services specifically for Queen’s Students. All three books are self-directed, so students do not have to talk with a counsellor first. All three books are available for free online here.
There are some other very useful online resources available.
- Online support for people affected by depression and anxiety disorders: www.blueboard.anu.edu.au
- Information about depression and its treatment: www.bluepages.anu.edu.au
- Useful tool providing modules for social and general anxiety and depression: www.ecouch.anu.edu.au
- Interactive program which incorporates cognitive-behaviour therapy: www.moodgym.anu.edu.au
- The Big White Wall www.bigwhitewall.com is also an incredibly useful service for people in psychological distress (a subscription is required).
- #StayAlive app which is a suicide prevention pocket resource for the UK.
