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We hope you are as excited as we are that you have made the decision to spend your first year of studies at The Bader International Study Centre. We might be just a little biased, but we think you've made a great choice and we can't wait to welcome you to our community!

You will no doubt receive lots of links and emails in the coming weeks, so we have put together these handy next steps to ensure you stay on track and are fully prepared for your first year at the BISC. Some of our tasks and deadlines are a little different compared to students on main campus, so be sure to bookmark this page and check back as often as you can over the summer. We will be post reminders, updates and any other information we think you will need on this page, but don't forget you can also This email address is being protected from spambots. You need JavaScript enabled to view it. at any time if you have any queries.

Congratulations once again, and we will see you very soon!

The Students Services Team


When? As soon as possible.

If you haven't done so already, make sure you connect with Queen's and the BISC on social media. You will find new students, current students, faculty, staff and alumni already to help you find your way at Queen's!

When? Mid June

You will receive an email with information about your Queen's email account by mid June. Log in and make sure everything is set up to your satisfaction. From this point forward, Queen's will only communicate with you via your Queen's email account, so be sure to continue checking it regularly!

When? Mid June - Mid August

Starting in June, you must activate your account on our student portal: https://bader.erezlife.com/ 

Be sure to use your Queen’s email address (see #2 above) and make note of your password.

On the portal you will be able to submit your personal details and upload copies of your passport and English Language Test results (where applicable).

You will submit your housing preferences, food allergies and dietary needs, travel plans, as well as your Academic Accommodations Letter (see point #8 below) through this portal. so please make sure you make a note of your password so you can keep this information up to date. 

When? Mid July

Looking forward to SOAR 2021

Summer Orientation to Academics and Resources (SOAR) is a summer orientation program for incoming first year students and their parents and supporters, run by the Student Experience Office. The program features a combination of modules and online events, including opportunities to connect with upper-year students, faculty, and staff. SOAR aims to help prepare students for new academic expectations, address questions or concerns about university life, and introduce resources and support services for all incoming students.

SOAR will help you: 

  • Prepare effectively for new academic expectations 
  • Prepare for potential personal stresses and academic pressure points during first year 
  • Make the most of services and resources to support student learning and academic success 
  • Anticipate important academic dates and deadlines 
  • Navigate administrative processes, including academic registration and financial accounts 
  • Get tips for a smooth transition & supports at the BISC
  • Get answers to all of your questions from current students, faculty, and staff! 

Launching online mid-July - details will be emailed to you soon - check your Queen's email!

When? Apply Now!

ChecklisticonComplete your Ontario Student Assistant Program (OSAP) Application

Submit your OSAP application now to ensure funding is available by September 1.

When? Apply Now!

Complete your provincial/territorial Student Government Assistance Application

If you reside in another province/territory, check the government student assistance website where you reside for information about when the application is available and further information about how to report any awards you have received. Apply as soon as you can to ensure your funding is available by September 1.

When? Now - Late June

Apply for a Tricolour Bursary

Incoming First Year students to the BISC may apply for an admission bursary.

When? June - Mid August

Check your Queen’s email for a final grades and scholarship update

You will automatically be re-assessed for scholarship consideration once your final grades have been received. If your grades have increased since your offer of admission, we will review your final grades and notify you via email and SOLUS should you be eligible for a grades-based admission scholarship.

When? June - End of August

View your Financial Aid Account

Have you viewed your Financial Aid account in SOLUS? We will have posted all your Queen’s awards to your account by the end of August.

When? June - August 15

Make an Alternative Payment Arrangement (APA) request

The Alternative Payment Arrangement Program (APA) assists students who cannot meet their tuition and student assistance levy (SAL) fee payment deadlines but have a proven source of funding. The APA allows students, upon approval, to defer payment of their tuition and SAL without penalty until the end of September for fall term fees and the end of January for winter term fees. If you need an APA for both terms, you can submit your APA request for both terms at the same time in August.

The APA submission deadline for fall term is August 15.

When? June - September 1

Pay your Fall Tuition and Student Assistance Levy

Your fall tuition and the Student Assistance Levy, as shown on your Account Summary in SOLUS, will need to be paid before September 1. The balance of fall fees (student activity fees, fall residence fees, UHIP) is due on September 30.

When? September 1

Update your banking information in SOLUS

Do we have your banking information? You can update your information in the Finances section of SOLUS. Your banking information permits Queen’s to process refunds directly into your bank account. Please note that Queen’s will not deduct payments directly from your bank account, and any awards will be deposited to your student account, not your bank account.

When? Late July

Select your courses

Take some time to think about the courses you want to take next year. Take advantage of BISC academic advising sessions during SOAR to decide which courses you will take. Starting in late July, you will be able to add courses to your shopping cart on SOLUS. Then, during your enrolment appointment, you'll be able to "check out", and officially enrol in your courses.

When? Mid-July - August 1

Send in your final transcripts

For Ontario students, Queen’s will automatically receive grades from OUAC by mid-July. It is important that all Ontario students ensure that their final grades, confirmation of course completion and successful completion of their OSSD is reflected on OUAC by August 1.

If you went to high school outside of Ontario, ensure you send your final transcript to Queen’s.

When? August 1

Apply for transfer credit

If you have taken courses during high school that may be eligible for transfer credit, you must apply for credit no later than the end of fall term of your first year. Programs with courses that may be eligible for transfer credit include Advanced Placement, International Baccalaureate, French Baccalaureate, CEGEP, and General Certificate of Education (GCE)/A Levels.

Your transfer credit(s) will be posted on SOLUS approximately 10 business days after we receive your official results.

  • Please contact This email address is being protected from spambots. You need JavaScript enabled to view it.  for urgent transfer credit questions or concerns

When? Now - Mid August

Register with Queen’s Student Accessibility Services (QSAS) and acquire documentation for academic accommodations

If you have a disability that affects your ability to participate equitably in academic activities (i.e. learning disorder, ADHD, ASD, mental illness, physical disability, etc.) and are able to demonstrate functional limitations that affect your academic functioning, we encourage you to register with QSAS, no later than August 15, for support in your studies at Queen’s. QSAS begins meeting with incoming students in June and we encourage you to contact the office in summer about registering.

Documentation can then be submitted to the BISC starting mid-June. This will help us arrange your support plan in time for the start of classes in September.

  • Learn how to register with QSAS
  • Learn about our disability documentation requirements
  • This email address is being protected from spambots. You need JavaScript enabled to view it.

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The Bader International Study Centre (Queen’s University, Canada) is committed to creating a safe and inclusive environment that is fair, positive, and supportive for all members of our community.
We strive to ensure all members’ views are valued and shared in a secure environment through a commitment to upholding equity*, diversity**, inclusion***, and advancing indigenous initiatives.
The BISC supports the fair treatment and opportunity for all by asserting the importance of non-discriminatory treatment either directly or indirectly on the ground of age, disability, gender identity, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.   

*Equity: Substantive fairness for everyone thereby ensuring that members of equity-seeking groups are able to achieve full participation in the university (BISC). 

**Diversity: The representation of the population with respect to designated groups. 

***Inclusion: The climate and acceptance of differences that comes with diversity i.e. different ways of living and working. 

Land acknowledgement: Queen’s University, Canada is situated on Anishinaabe and Haudenosaunee Territory.

Bader International Study Centre
Herstmonceux Castle
Hailsham, East Sussex
United Kingdom, BN27 1RN
Phone: +44 1323 834444
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Undergraduate Admission and Recruitment
Gordon Hall, 74 Union Street
Queen's University, Kingston, Ontario
Canada, K7L 3N6
Phone: (613) 533-2218
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