The Emergency Support Program (ESP)
Students attending the Castle are required to create and complete a low-risk activity record in the Off-campus Activity Safety Policy (OCASP) on-line planning tool, and submit it at least 3 weeks prior to departure. This record can be accessed and used by the Emergency Support Program to assist you while abroad. Completion of this record requires you to participate in the Queen’s pre-departure orientation (included in the on-line process noted above).
When completing your OCASP record, you will be given the opportunity to appoint one or two designated emergency contacts. In the event of an emergency, Queen’s University can contact that person(s) on your behalf. You should be sure to inform your designated emergency contacts about this. Emergency Support Program participants normally are informed by Queen’s, via email, of emergency circumstances that may directly or indirectly impact their health or safety.
The following list will assist you in keeping abreast of what is happening in your host country.
Create a Low-Risk Record
- Read the Acceptable Use of Information Technology Resources Policy.
- Go to Manage my Profile
- Under “Students” select “Activate your NetID” and follow the steps
- You will need your Queen’s ID number, which appears on your BISC Admission Letter.
- Record your Queen’s NetID and password in a safe place. You will never be asked by Queen’s University and/or the BISC for your password.
- To protect your information, close the web browser window once you have recorded your NetID and password.
Before you leave for the Castle you will receive an Emergency Contact Card from Queen’s University. The information contained on this card can also be accessed online at Your Safety Abroad. If you are in need of emergency support while abroad this card will allow you or someone acting on your behalf to contact Queen’s 24 hours a day, seven days a week, collect.
The telephone number is +1 (613) 533-6111 and, as noted above, collect calls will be accepted. Calling the emergency number will initiate the emergency protocol at Queen’s University, which will aim to support you in dealing with the emergency at hand in an efficient and effective manner, and with the interests of you and your family as the top priority.
To learn more please refer to the Off-Campus Activity Safety Policy page on the Queen’s Environmental Health and Safety website.
To register your up-coming off-campus activity, access the OCASP 2.0 On-line Planning Tool on the Queen’s Environmental Health and Safety website.