If you are concerned about a student:
Campus community members are encouraged to use the CARE Referral Program when they become aware of, or are concerned about, a student’s wellbeing or academic progress. CARE Referrals may be submitted by designated faculty and staff members who have been invited to attend the CARE training. Training sessions to a broader faculty and staff audience will be offered in 2022. If you are unsure of who can submit CARE Referral within your department/unit, or are interested in attending a session, please contact us.
CARE Referrals are encouraged for concerns such as:
- Decrease in academic performance
- Noticeable changes in mood or behavior
- Student is withdrawn, isolated or distracted
- Student may harm themselves or is impacting others
Campus community members are always encouraged to reach out directly to the student if they are in need of some assistance. Sometimes a student may just need to be directed to the appropriate resource on or off campus. If you aren’t sure exactly what to do or need more guidance, refer to the Green Folder, contact a resource on campus, or speak to your department contact who is trained on the CARE Referral Program.
What happens once you refer a student into the CARE program?
Once a CARE Referral has been received, the Intake Coordinator will determine who is best to reach out to the student (typically by email). They will discuss the concern with the student and offer to connect them with relevant resources and support. Complex cases will be elevated to the Assessment and Care Team for review.
Early intervention
Even if you aren’t sure that a student is experiencing difficulties, is currently in distress or that a major issue exists, you are still encouraged to make a CARE Referral. Early intervention can help address issues before they escalate. Minor CARE Referrals received about the same student from a variety of sources can indicate a larger issue.
Urgent issues or dangerous behaviour
If you believe the student is at risk of imminent harm to themselves or others, call 911 or the Emergency Response Centre at 613-533-6000 ext. 36111.