EMPR 320: Negotiation Skills

Instructor: Bradley Weinberg

Delivery: In-person

Term: Winter 2024

Course Description: This course introduces students to the various models of mediation used in the modern workplace to resolve conflicts, as well as a variety of other emerging alternative dispute resolution (ADR) processes. Students are introduced to the theory, process, and practice of workplace mediation.

Learning Outcomes: To complete this course students will demonstrate their ability to:

  1. Identify and describe the different models of conflict and mediation that may be applied to workplace disputes;
  2. List and use the common steps found within the mediation process;
  3. Practice and analyze the methods, techniques, and strategies utilized by mediators to resolve conflict;
  4. Discuss how the context and characteristics of the parties may influence the process and outcomes of mediation;
  5. Compare and contrast the different forms of alternative dispute resolution processes;
  6. Apply and critically evaluate the appropriateness of different dispute resolution processes for a variety of disputes.

Learning Hours: 120 (36 Lecture, 84 Private Study) 

Grading Scheme: 

Detailed descriptions of each assignment, including the rubrics used for evaluation, are available on the course onQ website under the assignments tab.

Reflective OnQ Posts and Comments x 3 30% 
Written Assignments 40%
Final Exam 30%

Prerequisites: EMPR 200 or EMPR 220

Exclusions: None