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Customer Service - Accessibility Feedback

Queen's University is committed to accessibility for persons with disabilities. We do this through the provision of accessible service in the areas of information and communication, facilities, and customer service. The Human Rights and Equity Office is responsible for receiving, tracking, and disseminating to appropriate units all accessibility-related feedback, both positive and negative.

In addition to using the "Accessibility Feedback Form" below, you may also submit your feedback about accessibility, using any one of the following methods:

  • By e-mail: equity@queensu.ca
  • By phone: 613-533-2563
  • By fax: 613-533-2031
  • By mail: Equity Office, Mackintosh-Corry Hall, Room 513, Queen's University, Kingston, ON K7L 3N6

Required fields are marked with an asterisk (*)

Contact Information

If you require a response to your comments, please provide contact information below.

Information and Communications

Please provide as much detail as possible on the nature and location of the information/communication barrier experienced.


  • website inaccessible
  • text too small in publication
  • poor colour contrast on signage
  • information not available in accessible/alternate format
Physical Accessibility

Remember: you can submit multiple forms to describe all barriers, as needed.

Service Provision

Please comment on your experience with the services provided by Queen's University with regards to accessibility.

Required: Enter the matching characters that appear in the image below. If you cannot use the image, please use the audio options.