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Available Expert - Amazon introduces Amazon Key feature allowing deliveries right into customers' homes

Wednesday, October 25, 2017

Queen’s University business expert John-Kurt Pliniussen is available to comment on the new Amazon Key. The feature includes a lock and camera system that users control remotely to let delivery associates deliver goods right into their homes.

When delivery associates arrive at the home and no one is there to greet them, they press 'unlock' in a mobile app, and Amazon checks its systems to make sure the right associate and package are present. The camera then streams video to the customer who remotely can watch the in-home delivery take place.

“The new Amazon key option will soon unlock your home (and wallet even more),” says Professor Pliniussen. “Amazon Prime members can soon have anything they order, including groceries, couriered to their home and safely placed inside when they are not there. This is the next logical step for Amazon to remove another hurdle for people with busy lives. I predict Amazon will roll out home security systems monitoring next and I also predict the value of Amazon shares will go up again when this new Key is turned on.”

To arrange an interview, please contact communications officer Anne Craig (613-533-2877 or anne.craig@queensu.ca) or Dave Rideout (613-533-6000 ext. 79648 or dave.rideout@queensu.ca) at Queen’s University News and Media Services Department in Kingston, Ont., Canada.

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