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AVAILABLE EXPERT: Carry-on luggage crackdown

Monday, May 25, 2015

Queen’s University business professor Ken Wong is available to comment on Air Canada’s crackdown on carry-on luggage. Under the new policy, if bags meet the airline’s carry-on dimensions, they’ll be given a red tag. Carry-on bags exceeding the regulations must be checked and “standard fees will apply.” Transport Canada rules allow passengers to carry on two unchecked items.

“Are airlines gouging the public for charging for baggage while simultaneously cutting back on permissible sizes for carryon luggage? There is no question, and the airlines have readily admitted to seeing their bottom lines boosted by these fees,” says Professor Wong. “But are consumers about to get a wakeup call in this and many other services where they have been paying all in one prices that effectively have some consumers subsidizing others? The question is, what will be next? Will your ticket in business class be adjusted if you don't drink or don't have a meal? What if you don't have carry-on?”

Please note Professor Wong is only available for phone interviews.

To arrange an interview, please contact communication officer Anne Craig at 613-533-2877 or anne.craig@queensu.ca at Queen’s University News and Media Services Department in Kingston, Ont., Canada.

Follow Queen’s News and Media Services on Twitter: http://twitter.com/QueensuMedia.

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