Monday, September 21, 2020
Kingston, ON – Queen’s has been advised by Kingston, Frontenac and Lennox and Addington Public Health (KFL&A Public Health) of a confirmed positive COVID-19 case in the Queen’s community.
Queen’s is working closely with KFL&A Public Health and has detailed processes and protocols in place to respond quickly. Contact tracing is being conducted by KFL&A Public Health and all close contacts will be contacted directly by Public Health. The individual has followed appropriate protocols and is self-isolating.
Our priority is the health and safety of everyone, including students, staff, faculty and the Kingston community. It is good ongoing practice to self-monitor for COVID19 symptoms including but not limited to fever, difficulty breathing, and new or worsening cough and to follow precautionary public health measures, including the use of a face covering, physical distancing, frequent hand washing, and staying home when sick. Members of the Queen’s community are encouraged to download the Queen’s SeQure App and/or the COVID Alert app to aid in contact tracing.
As a reminder, any member of the Queen's community that reports feeling ill should self-isolate and do a self-assessment. Students who screen as requiring a test should call Student Wellness Services at
(613) 533-2506 to make an appointment to visit the Campus COVID-19 Assessment Centre. Staff and faculty who need a test should go to the Community Testing Centre (currently at the Leon’s Centre). More information on appropriate protocols is available on Queen’s COVID-19 Information website at www.queensu.ca/covidinfo.
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Contacts for students and families:
COVID-19 testing options on campus:
- Campus COVID-19 Assessment Centre (Mitchell Hall, Rose Event Commons Room across from Student Wellness Centre): For students experiencing symptoms of COVID-19, who have travelled outside of Canada in the last 14 days, or who need testing due to contact tracing. Open Monday to Friday, 5pm-8pm, by appointment. Contact Student Wellness Services at 613.533.2506 to book.
Health related inquiries:
- KFL&A Public Health COVID-19 Call Centre: 613-549-1232 or 1-800-267-7875. Follow the prompts or text 343-477-1971. The COVID-19 Call Centre is open 7 days a week, Monday to Friday 8:30 a.m. to 4:30 p.m. and Saturday and Sunday 10 a.m. to 2 p.m.
- Telehealth Ontario 1-866-797-0000 or toll-free TTY 1-866-797-0007.
Non-health related inquires:
- Students in need of support should access Student Wellness Services, or the 24/7 crisis and counselling services available through Empower Me at 1-844-741-6389 (learn more about Empower Me), and Good2Talk, a provincial 24/7 post-secondary student helpline, at 1-866-925-5454.
- The Division of Student Affairs provides information for Queen's parents, families, and supporters.
Additional COVID-19 resources:
- Information for students, staff and faculty can be found on the Queen’s COVID-19 website
- The student residence self-isolation protocol is available on our residence website.
- Precautionary measures and guidelines can be found on the KFL&A Public Health website