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Learn how Queen's is planning for our safe return to campus.

IT Services’ website is getting a facelift

On Jan. 5, 2022, the IT Services website will be upgraded from WebPublish 2.0 to WebPublish 3.0. This upgrade will:

  • Ensure we continue to use a supported content management system and IT Services’ website data remains secure
  • Provide a streamlined catalog of IT service offerings for the Queen’s community
  • Enhance the look and feel of the website to be more user-friendly

What does this mean for me?

As of Jan. 5, 2022, when you navigate to the IT Services website, you will notice an updated look and feel as well as refreshed content. Users are encouraged to explore the new website and become familiar with the navigation and content.

What actions do I need to take?

The URL for the IT Services website will remain the same at www.queensu.ca/its; however, individual page links may break or redirect to our new end user knowledge base. Users will need to update any saved bookmarks.

Redirects will be implemented for high-traffic pages only.

Support and Feedback

If you notice an error within the content of our website, please email itscomm@queensu.ca with a description of the error as well as the URL where the error is found.

If you experience technical difficulty while navigating the IT Services website, please contact the IT Support Centre by filling out an Online Help Form or by calling (613) 533-6666 during regular business hours.