Queen's Gazette | Queen's University

Search form

Learn how Queen's is planning for our safe return to campus.

ITServices offers email security tips

ITServices has seen a recent increase in the number of compromised email accounts on campus.  A majority of these compromises have occurred due to account holders not following either our Phishing awareness tips or the Golden Rules to Safe Computing.  Phishing Tips and Golden Rules can be reviewed here.

If you receive a suspicious message to your Queen’s email account: do not reply, do not click any links contained within it, and do not open any attached files. Click here to see examples of suspicious emails. 

If you DO click on a link contained in an email and you attempt to log in, be aware that your credentials (NetID and password) have just been captured by a hacker and you are now at risk.  If this occurs, change your NetID password immediately by following the instructions found on the Queen’s website.

For assistance, please contact the IT Support Centre at 613.533.6666 or fill out the online help form.