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New look for Office 365 login

The Queen’s Office 365 online login will have a fresh look come the new year.

[New Office 365 homepage login]
The university's Office 365 online login page will have a distinct Queen's look after ITS completes an upgrade in early January. The URL for the new page is https://outlook.queensu.ca.

“We are simplifying the login process and improving the availability, reliability, and security of the Office 365 collaboration suite,” says Gail Ferland, Associate Director of Infrastructure, Information Technology Services (ITS). “With these technical changes, we have an exciting opportunity to redesign the former generic login page to include a photo of campus and the Queen’s 175th logo.”

Currently, when users go to the login page and enter their NetID, they are redirected to the Queen’s login page. After the change, users will sign in directly from the Queen’s-branded Office 365 page. The URL for the new page is https://outlook.com/queensu.ca

Following the change, users will need to sign in with NetID@queensu.ca instead of just their NetID. However, Queen’s staff, faculty, and students can expect the same user experience, as there will be no change to the Office 365 apps or dashboard.

To limit the impact, the change will take place during the holiday closure. Users will be unable to log in to any Office 365 apps (Email, Calendar, OneDrive for Business, Yammer, Groups, Skype for Business, and Office Online) for approximately four hours, starting Jan. 2, 2017 at 6 am. The outage will impact both web-based and client-based applications. A notification will be posted on the ITS website to note the progress of the change. Email messages will continue to be received during this time and will not be affected.

Beware of phishing attempts

When a changeover such as this one takes place, there may be a spike in phishing attempts, according to Ms. Ferland.

“Users may see emails that try and trick them into ‘verifying’ their accounts,” she says. “We want to emphasize that ITS never asks users to verify their accounts, so please be vigilant.”

If users believe that their account has been compromised, they should contact the IT Support Centre at 613-533-6666. If users receive a suspicious link sent to them via email, they should forward the email to abuse@queensu.ca.