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Proctortrack resumes full service

Proctortrack by Verificient is resuming full service effective Friday, Oct. 23, 2020, according to an update posted on the company’s blog site.

The remote exam proctoring service announced that a comprehensive audit by Network Intelligence, an independent cybersecurity provider, concluded that an unauthorized access into one of the company’s servers had been quickly contained and that no customer data, including no personally identifiable information, was breached.

Information on examinations is available on the Office of the University Registrar’s website. Frequently asked questions concerning remotely proctored exams and the two software services used by the university, Proctortrack and Examity, are also available online.

The university’s Remote Proctoring Working Group is monitoring the situation closely. The Information Technology Support Centre is available to respond to requests and incidents Monday to Friday from 5 am to 10 pm. Weekend hours will resume beginning December 12. For more information on extended hours during the academic year please visit their Contact Us page.