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Queen’s Library to undergo external review

Tom Harris, Interim Provost and Vice-Principal (Academic), is initiating an external review of the Queen’s Library. The intent of the review is to provide an objective assessment of the current state and future opportunities of the library, and to inform the appointment of the next Vice-Provost and University Librarian. The review team will consider the following areas:

  • Mission and strategic priorities
  • Governance and administration
  • Provision of services, including assessing if the library services meet the needs of the Queen’s community
  • Collections and information resources
  • Facilities and spaces
  • Financial resources
  • Internal and external relationships
  • Operations, including employee engagement
  • Challenges and opportunities

In recent years, the library has been engaged in a continual process of organizational improvement, and the review will build on existing reports such as the Library and Archives Master Plan, the Public Service Renewal Project, and the External Review of University Archives and W.D. Jordan Rare Books and Special Collections, among others.

The review will be undertaken by Vivian Lewis, University Librarian at McMaster University, and Jonathan Bengtson, University Librarian at the University of Victoria.

The reviewers will be on campus for two days in October to meet with stakeholders across the university.

Members of the Queen’s community are invited to comment on the present state and future direction of the library via provost@queensu.ca by Sept. 20, 2019. Respondents are asked to indicate whether they wish to have their comments shown, in confidence, to the reviewers.

The library is an important asset for the university, and members of the Queen’s community are encouraged to share their feedback on how it can continue to evolve to serve Queen’s teaching, learning, and research needs.