Queen’s Human Resources offers a variety of individual workshops as well as lunch and learn sessions. See below for more information about a few of the upcoming sessions offered in the coming weeks. Visit the HR website to view the entire learning catalogue and to sign up.
Event Planning: Essential Strategies
Tuesday, Feb. 2, 9 am-noon, Mackintosh-Corry Hall, Room B176
Events come with a high level of visibility and accountability, so it’s essential that they are planned and executed flawlessly. This workshop offers an introduction to planning and staging your Queen’s event. Participants will walk away from the session with many useful tools and templates to facilitate future planning.
The File Cabinet in your Computer
Tuesday, Feb. 2, 1-4 pm, Mackintosh-Corry Hall, Room B176
Become more efficient with your time through the use of an electronic file management system. Participants will learn how to organize, store and name files in a consistent way. Participants will have an opportunity to apply their new skills using a case study. Part of the Administrative Professionals @ Queen’s Certificate program
PREPARE
Wednesday, Feb. 3, 1-4 pm, Mackintosh-Corry Hall, Room B176
This training is designed for front-line staff who may encounter hostile or aggressive customers in the course of their duties. Participants will learn to invoke four priorities essential to your organization’s violence response procedures, and effectively debrief once tension reduction occurs.
Learning to Listen
Thursday, Feb. 4, 1-4 pm, Mackintosh-Corry Hall, Room B176
Improving listening skills can benefit all of us, both in our personal and professional lives. What are your strengths? Where do you need to 'grow' in terms of your listening skills? Find out at this workshop, which focuses on listening skills rather than listening styles. Part of the Certificate in Workplace Communications
Managing the Risks in International Education
Wednesday, Feb. 10, 1-4 pm, Mackintosh-Corry Hall, Room B176
Participants will gain an understanding of the basic principles of risk management, including risk and responsibility and liability issues for outbound students and health and safety issues for incoming students. They will be introduced to the various risk management concepts which can be applied to Queen's programs and activities. Part of the Certificate in International Perspectives
MS Outlook – More than Email
Thursday, Feb. 11, 10:30 am-noon, Jeffrey Hall, Room 156
This popular 90-minute workshop offers insights into little-known techniques to get the most of our mail, manage meetings, track tasks, cultivate contacts and customize Outlook to your individual needs. (Departmental fee: $50)