Human Resources

Human Resources

Human Resources

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Resources for Managers

We are here to support you and your teams as we plan for a safe return to campus and have developed several resources to help you navigate this transition.

Take time to review the Remote Work Arrangement Checklist for Managers that details important steps to take when an employee is requesting a remote work arrangement. You can also use the Manager’s Guide to Gradual Return to Campus and the Return to Campus Decision Tree to determine the requirements for each position when preparing for a return to campus.

Please note that all units on campus are required to have detailed COVID-19 safety plans in place prior to resuming operations on campus.

Coffee Chats

Weekly Coffee Chats are available to any course participants. After taking one or more of the courses below, please join the Organizational Development and Learning team to discuss the course material, ask questions, and share successes and challenges you may have encountered along the way.

September 2, 2021 (Thursday)
10 am to 11 am
September 8, 2021 (Wednesday)
11 am to 12 pm
September 16, 2021 (Thursday)
9 am to 10 am
September 22, 2021 (Wednesday)
11 am to 12 pm
September 30, 2021 (Thursday)
10 am to 11 am

Learning and Development Sessions

Several learning and development sessions have been designed to help managers navigate this transition. This first session, Change Management, should be completed first prior to the other sessions. Review the learning and development topics below and plan time to complete all sessions before the fall term.

Change Management

It is through Change Management activities that managers can become Change Leaders, understand their team’s needs, support the transition, and ensure success for everyone.

Change Management

Communication for Managers

Examine the basic elements and common means of communication, devise ways to improve your email communication and the outcomes of your meetings, and apply an Equity, Diversity, Inclusion and Indigenization (EDII) lens to all your communications.

Communication for Managers

Emotional Intelligence

Learn how to recognize emotional intelligence and apply it effectively as a leader to improve communication, problem-solving, and team performance within the workplace.

Emotional Intelligence

Productive Conflict

Conflict is inevitable. And conflict is difficult. Learn how you can use communication to make conflict productive, examine how you naturally respond to conflict, and how to face conflict with confidence.

Productive Conflict

Performance Management

Clear understanding and effective usage of performance management practices is a key way for managers to ensure their employees receive proper work assessment. Learn more about the Performance Management Cycle, Performance Dialogue Process, and the invaluable benefits that performance management provides to both managers and employees.

Performance Management

Psychological Safety & Inclusive Workplaces

Psychological safety and inclusivity are two fundamental characteristics of a healthy and productive workplace. Understand how to create a psychologically safe and inclusive workplace for yourself and your team, and the benefits of doing so.

Psychological Safety & Inclusive Workplaces

Managing Hybrid TeamsNew

As the University begins to return to campus, many managers will be transitioning teams and supporting hybrid or remote work arrangements. To help you facilitate this change and remove the guesswork, review the resources available through this course.

Managing Hybrid Teams

 
 

In October, focus will shift to supporting teams as they return to campus. Online workshops (in-person or hybrid, when allowed) will be offered and can be scheduled directly with our Organizational Development and Learning team. Potential topics include interpersonal communication, psychological safety and inclusive workplaces, emails at work, effective meetings, team dimensions, DiSC, and productive conflict. If you are interested in these workshops for your team, please contact our Organizational Development and Learning team at hrodl@queensu.ca.

Maintaining Team Motivation Through the Troughs

Join us for an inspiring 60-minute presentation and conversation with Dane Jensen that will focus on the four main allies leaders have to maintain motivation through tough times.

Wednesday August 25, 2021 from 11:00 am - 12:00 pm

Register for Webinar

Quick Tips for Navigating Remote Work Arrangements

  1. Assess your operational needs to understand what kind of work needs to be done. For example, does the work your employees do require that they be available during specific hours or that they use special equipment? Are frequent face-to-face meetings with students or clients important?
  2. Use the Remote Work Assessment Tool to determine if a position is suitable to a remote work arrangement.
  3. Consider the potential advantages and disadvantages of remote work arrangements for your unit.
  4. Communicate with your employees about the remote work arrangement options available using the email template – employee communication.
  5. Have exploratory conversations with your employees, but do not make commitments until a full assessment is complete. Be transparent to manage expectations. Not all positions are suitable to a remote work arrangement.
  6. Consult with your peers. What are they doing in their area that might work in yours? What creative strategies are they considering?
  7. Consider a trial arrangement where the success of a remote work arrangement may be questionable.
  8. Formalize remote work arrangements using the Remote Work Agreement template. Provide employees with this Remote Work Guideline and any other resources available.
  9. The information available in the Remote Work Arrangement procedure is invaluable in assisting with the smooth transition of a Remote Work Arrangement.
  10. Consult the HR Learning Catalogue for training opportunities for managers and employees.
  11. Review Employee Family Assistant Program (EFAP) resources.