Information Technology Services
Information Technology Services

Common Sign-On FAQs

ITServices has gathered a listing of frequently asked questions. If you have a question that is not found on the list, please fill out the Online Support Form or call us at 613 533 6666.

Q. Do you have technical documentation to help me get started?

There is a living document at that will provide implementation help and useful links.

Q. What service/protocol does CSO use?

All LDAP CSO is performed through an LDAP connection over SSL. Active Directory CSO is performed with either an LDAP connection over SSL or using native Active Directory authentication.