Information Technology Services
Information Technology Services

Onsite Support

ITS will provide support in your office on campus, with a scheduled appointment, to repair software issues that cannot be solved over the phone or by using our remote assistance software.

ITS will provide onsite support for University-associated locations off-campus as agreed upon by ITS.

Please refer to our Supported Software List for an understanding of what will be supported by ITS.


  • Please visit our page on Service Fees for details on the Onsite Labour Rate.

Phone Number:

  • On Campus: 36666
  • Off Campus: 613.533.6666


Last Updated: June 27, 2017