ITS

Information Technology Services
Information Technology Services

Windows Application Server

An Application Server that utilizes Microsoft's Windows Server 2008 R2 or Server 2012 R2 operating system to host applications.

Getting Started

Who Can Have It?

  • Departments, Instructional Units, and Queen's Affiliated Groups are eligible. 

Are there any costs?

  • Client will purchase equipment. Please refer to our page on Service Fees for details.
  • ITS will provide a free needs assessment.

How Do I Get It?

  • To request an application server, please contact the  IT Support Centre at 613.533.6666.

Additional Information

ITS recommends applications that are compatible with VMware Virtual Machine (VM) technology be installed on a VM in our secure data center. Please refer to Virtual Machine Hosting for more details.

Applications requiring their own physical Windows Server are housed and maintained by ITS. These servers are purchased by the client to ITS standards, and ITS will maintain the server. The server is located in a secure, climate-controlled and UPS-maintained facility. The security and maintenance patches are applied to the servers on a scheduled basis. Servers are monitored and backups are maintained. The client is responsible for ensuring the application on the server is patched, secure and updated.

 

Service Agreement:

  • The Master Service Agreement governs all of the Managed Services for Windows; Appendix C provides additional information specific to the Windows Application Server.

Related Links:

Service Level Objective

Please see the links below for Service Level Objectives:

Governing IT Policies

Users of this service are governed by the following policies, failure to comply may result, at a minimum, with suspension of service: 

Help & Support