Restore Previous Version(s) of Deleted Folders or Files using Mac OS X
This tutorial can be used to help individuals restore files or folders on the File Share located on the network path smb://ad.queensu.ca/Shared. Backups are performed daily at 2am and are kept for 30 days.
Restore a Deleted File or Folder
Warning: Restoring a Folder that already exists could overwrite current data you do not want to lose. Ensure you are saving a copy of the folder.
- Open the Finder menu
- From the Go menu select Connect to Server...
- The Connect to Server screen will open
- In the Server Address: field enter smb://ad.queensu.ca/shared/SHARE/.ckpt where SHARE is replaced by the name of your departmental share.
- Click the Connect button
- The departmental share will open
- Note: If you are prompted for your credentials enter your Queen's NetID and password.
- You should then see a screen with several folders all starting with a date and time
- For easier viewing, from the top toolbar open the View menu and select as List
- The Departmental share will now be presented in a list format, sorted by the date and time they were backed up
- Double click on the folder from the date and time you wish to restore your folder or files from
- Copy any documents you would like to recover and paste them into a new folder on the shared drive.
- Warning: Pasting a previous version of a file within the same folder can overwrite the current version of the file - it is best to restore any folders or files to a new folder created for recovered items to ensure no data is lost
- To restore the whole folder copy the folder and paste it to a new location
- Contact your IT admin Rep or the IT Support Center for assistance if there are any errors.