Service Spotlight: Microsoft 365

Microsoft 365

Microsoft Office 365 is a cloud-based subscription service that provides current faculty, students and staff with the latest versions of Microsoft Office for use on their PCs, Macs, tablets, and phones at no cost. Office online and desktop versions of Microsoft Office along with collaboration applications and services like SharePoint Online, OneDrive for Business, Teams, and Yammer. You can access Office 365 by signing in from the web. You can download apps to your desktop and mobile device for seamless collaboration.

To get more information visit our Learn More About Office 365 page. 

If you have not already activated your NetID, you will need to do so before you can access this service. For more information, refer to Activating your NetID.

Once your NetID is activated, you can access the service by logging into Office 365 at https://office.com/signin.

Please note: Access to Office 365 and email is not available to applicants. If you have applied to Queen’s for courses in September, your Office 365 account will be accessible after June 10, if accepted to Queen’s.

For Office 365 learning and training resources offered by Microsoft, visit Microsoft's Office 365 Help & Learning Center.

Download

  1. Log into the Office Software Portal, type your Queen's NetID@queensu.ca email address and click Next (Note: Do not use your email alias here. It will only work for your NetID@queensu.ca email address).

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  2. The Queen's Microsoft login page will open, type your NetID password and click Sign in.

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  3. The Apps & devices page will open. From here you can select the Language and Version (32-bit and 64-bit available). Click Install Office.

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  4. Once the download of OfficeSetup.exe is complete, refer to the Install steps provided in the next section.

Install

  1. After you clicked Install Office, the Just a few more steps... window will open to highlight the steps involved - Click Open, Say "yes", Stay online. Click on the downloaded OfficeSetup.exe file.

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  2. You may be prompted for administrator credentials or permission to install the application on your device. Click Yes if prompted or enter your administrator credentials.

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  3. Office will begin preparing for installation and the We're getting things ready... window will open.
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  4. Office will then begin downloading and installing in the background.
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  5. Once the installation is complete click Close.
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Activate

Before you can use Office you will need to activate it.

  1. Open the Start icon or press the Windows logo key on your keyboard, search for and open Microsoft Word (or any other Office app).
     
  2. The Sign in to setup Office window will open, click Sign in.
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  3. Type your Queen's NetID@queensu.ca email address and click Next (Note: Do not use your email alias here. It will only work for your NetID@queensu.ca email address)

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  4. The Enter password window will open, type your NetID password and click the Sign in.
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  5. The Stay signed in to all your apps window will open, click OK.
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  6. The Your privacy matters window may open.  Once you have reviewed, click Close.
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Office is now activate and ready to use. Your subscription to Microsoft 365 Apps for enterprise will remain fully functional as long as the computer can connect to the Internet at least once every 30 days.

Download

  1. Log into the Office Software Portal, type your Queen's NetID@queensu.ca email address and click Next (Note: Do not use your email alias here. It will only work for your NetID@queensu.ca email address).

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  2. The Queen's Microsoft login page will open, type your NetID password and click Sign in.

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  3. The Apps & devices page will open. Click Install OfficeNote: if you are running for macOS High Sierra 10.13.6 or earlier, you may see a link to download Office for earlier macOS versions.

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  4. Once the download of the Microsoft Office installer.pkg is complete, refer to the Install steps provided in the next section.

Install

  1. Once the download has completed, open Finder, go to Downloads, and double-click Microsoft Office installer.pkg file (the name might vary slightly).
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  2. On the first installation screen, select Continue to begin the installation process.
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  3. Review the software license agreement, and then click Continue.
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  4. Select Agree to agree to the terms of the software license agreement.
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  5. Choose how you want to install Office and click Continue.
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  6. Review the disk space requirements or change your install location, and then click Install.
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  7. Enter your Mac administrator login and password, if prompted, and then click Install Software. (This is the password that you use to log in to your Mac as an administrator)
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  8. The software begins to install. Click Close when the installation is finished. If Office installation fails, see What to try if you can't install or activate Office for Mac.
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Activate

Before you can use Office you will need to activate it.

  1. Click the Launchpad icon in the Dock to display all of your apps.
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  2. Click the Microsoft Word icon in the Launchpad.
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  3. The What's New window opens automatically when you launch Word. Click Get Started to start activating. If you need help activating Office, see Activate Office for Mac. If Office activation fails, see What to try if you can't install or activate Office for Mac.
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  4. On the Sign in to Activate Office window, select Sign in.  Note: If you weren't prompted to sign in, open a blank file and go to File > New from template > Sign in.
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  5. Type your Queen's NetID@queensu.ca email address and click Next (Note: Do not use your email alias here. It will only work for your NetID@queensu.ca email address).
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  6. The Enter password window will open, type your NetID password and click the Sign in.
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  7. The system checks if you have a valid license and then will activate the product. 
     
  8. You're all set! Click Start Using Word, to start using the app.
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Office is now activate and ready to use. Your subscription to Microsoft 365 Apps for enterprise will remain fully functional as long as the computer can connect to the Internet at least once every 30 days.

Office 365 is designed to work best with the current version of Microsoft 365 Apps for enterprise for Windows and Mac. Previous versions of Office, such as Office 2010, Office 2007, and Office for Mac 2011 are not supported, please upgrade to latest version of Microsoft 365 Apps for enterprise.  

As of November 1, 2021, the following versions of Outlook for Windows, as part of Office and Microsoft 365 Apps, will not be able to connect with Office 365 and Microsoft 365 services.

Office and Microsoft 365 Apps Outlook for Windows version
Microsoft 365 Apps for enterprise 1705 and older
Office 2016 16.0.4599.9999 and older
Office 2013 15.0.4970.9999 and older

For the best security and functionality, keep your web browser up to date. All modern browsers should update automatically, but please make sure your browser has auto-updates enabled. Microsoft Edge receive updates through Windows Update; it's important that you install those updates as they become available.

For information on which browsers, Office clients, and apps are supported for Office 365, please visit the Office 365 System Requirements page on the Microsoft website.

Office 365 provides features that are accessible and usable for people who have special needs or disabilities. For more information, visit: Microsoft's Accessibility in Office 365.

The Queen's Accessibility Hub is a central online resource for accessibility at Queen's and has information and developed a series of "How-to Guides" to assist faculty, staff, and students create an accessible learning environment across the university.

What's Included

Some Microsoft products and services included in the Queen's Office 365 that are useful to students include the following:

Note: Not all applications and services are listed and available to all Queen's users. Please refer to individual services pages for details on eligibility or visit your Office 365 subscriptions page to see what specific products and services are available to you.

Office for Windows application icons: Word, Excel, PowerPoint, Access, Publisher, Outlook, Skype for Business, OneDrive for Business

Microsoft 365 App 

Microsoft 365 Apps for enterprise is a subscription-based service that provides current faculty, students and staff with the latest versions of Microsoft Office for use on their PCs, Macs, tablets, and phones at no cost. The Office includes the following apps for your Windows computer: Word, Excel, PowerPoint, OneNote, Access, Publisher, Outlook, Skype for Business, OneDrive for Business. 

Instructions for installing Office

To download and install Office, go to the Office Portal

Want to learn more?  Check out the Microsoft 365 Apps information page to learn about eligibility and system requirements and for Enterprise Tutorials and FAQs pages.

Microsoft Outlook - WikipediaMicrosoft Outlook

Microsoft Outlook is an application that is integrated with applications and services offered with Queen's Microsoft 365 service, including Queen's email and calendar service, Microsoft To Do, Microsoft Viva, OneDrive for Business/SharePoint Online, Microsoft Teams, Microsoft 365 Groups membership service.

Instructions for installing Outlook

Outlook can be accessed by users who have activated their Queen’s NetID@queensu.ca email account from the apps launcher in the Office 365 Portal, https://office.com/signin, from https://outlook.com/queensu.ca, or through Outlook desktop clients for Windows and macOS.

Want to learn more?  Check out the Microsoft Outlook information page to learn about eligibility and system requirements. 

Microsoft Teams - WikipediaMicrosoft Teams

Microsoft Teams is the new chat-based workspace in Office 365. Teams are built on four core promises: chat for today’s teams, a hub for teamwork, customization options and security teams trust. 

Instructions for installing Teams

Teams is integrated with a variety of Office 365 applications and services, including Microsoft 365 Groups and SharePoint Online. Users should review the Microsoft 365 Group Usage Guidelines and SharePoint Online Terms of Use before getting started with Teams.

Teams can be accessed from the apps launcher in the Office 365 Portal, https://office.com/signin, from https://teams.microsoft.com, or through Teams desktop clients for Windows and macOS. To download, visit Get Microsoft Teams on all your devices

Teams can also be accessed from anywhere using mobile apps:

Want to learn more?  Check out the Microsoft Teams information page to learn about eligibility and system requirements. 

Microsoft OneNote - WikipediaMicrosoft OneNote

OneNote is a digital note-taking app that provides a single place for keeping all of your notes, research, plans, and information. It can be accessed from anywhere using OneNote Online, or from apps on a number of devices, including Windows, Mac, iPhone, iPad, and Android.

Instructions for installing Teams

OneNote can be accessed from the Apps launcher in the Office 365 Portal, https://office.com/signin

OneNote on the web at, https://www.onenote.com/hrd

OneNote can also be accessed from anywhere using mobile apps:

Want to learn more?  Check out the Microsoft OneNote information page to learn about eligibility and system requirements. 

Note: Not all applications and services are listed above. For a more extensive list and details visit Microsoft 365 information page to see more.