Information Technology Services
Information Technology Services

Office Delve FAQ

ITS has gathered a listing of frequently asked questions. If you have a question that is not found on the list, please fill out the Online Support Form or call us at 613 533 6666.

Q. How do I disable Office Delve?
Since Queen's is using Office Delve, you can't turn it off completely, but you can choose not to share your activity. If you do, your activities and relationships won't be used to personalize the Delve views for others, and you'll not be able to see any documents or people in Delve.
Instructions for turning off Delve
Note: it may take up to a week for all changes to take effect
Q. Where does Delve draw its content from?
SharePoint Online and OneDrive for Business are the primary sources of content in Delve, but content in Delve also comes from different content sources across Office 365 such as Exchange Online (email attachments). Although not yet available in Queen's Office 365, Microsoft Stream, SharePoint Team Sites and Yammer are also sources.
Q. Can anyone see my content?
No, your content is only visible to the people who already have access to your documents in OneDrive for Business or SharePoint Online. Delve never changes your permissions and documents that are private are only visible to you. What you see is different than what other people see. For more information see the article Are my documents safe in Delve.
Q. Can I delete a document from Delve?
The documents that are displayed in Delve come from your OneDrive for Business or SharePoint Online. To delete a document, or prevent it from showing up in Delve, use the link in the lower left of the content card to go to the location where the document is stored.
  • Delete the document. Or:
  • To prevent others from seeing the document in Delve, change the permissions so only you have access to the document.
  • To prevent the document from showing up in Delve at all, move the document outside Office 365, for example to the Documents folder on your PC.

Last Updated: August 13, 2018