ITS

Information Technology Services
Information Technology Services

OneNote FAQ

ITS has gathered a listing of frequently asked questions. If you have a question that is not found on the list, please fill out the Online Support Form or call us at 613 533 6666.


OneNote - General

Q. OneNote is asking me to login with my account and it fails. What account should I use?
On a mobile device, OneNote requires access to an account with OneDrive for Business and may not run until access is granted. Log in with your Queen's account. If you also have a Personal OneDrive account you can choose which one to log into.
Q. How do I avoid sync issues and broken links when I rename pages, sections, or notebooks in OneNote for Mac?
To help prevent broken links and sync issues when renaming OneNote notebooks, you’ll need to rename the notebook file at its source and ensure that the notebook is closed within the notebook application. For more information and instructions, please refer to Microsoft's support article - Rename pages, sections, or notebooks in OneNote for Mac.
Q. What's the difference between OneNote and OneNote 2016?
OneNote for Windows 10 (simply labeled “OneNote”) is the best and most up-to-date version of OneNote on Windows that comes pre-installed on every version of Windows 10.
By comparison, OneNote 2016 is the original Windows version of OneNote, which came with Office 2016 and earlier. It has some legacy functionality that might be important if you use this version at work or school, but OneNote 2016 is no longer being updated with new features.
To learn more, see the support article What's the difference between OneNote and OneNote 2016.

OneNote Class Notebook

Q. What is included with a Class Notebook?
A class notebook includes three types of sub-notebooks:
  • Student Notebooks — private notebooks that are shared between each teacher and their individual students. Teachers can access these notebooks at any time, but students cannot see other students’ notebooks.
  • Content Library — a notebook for teachers to share course materials with students. Teachers can add and edit its materials, but for students, the notebook is read-only.
  • Collaboration Space — a notebook for all students and the teacher in the class to share, organize, and collaborate.
Q. A student was just added to my class, how do I add them to an existing notebook?
There are two ways you can add a new student to you class. To add a student to a notebook from OneNote online, follow these steps.
  1. Sign in to https://www.onenote.com/classnotebook using your NetID@queensu.ca email and password
  2. Select Class Notebook, then Add/Remove Students.
  3. A Class notebook wizard will display. Select the notebook you’re updating.
  4. Type in the name of the student(s) and select their name from the drop down.
  5. Select Next.
  6. Select Update.
If your notebook is connected to a Microsoft Team, you can add a student in the following way.
  1. Navigate to the class team you'd like to add a student to, then select More options next to your class team.
  2. Select Add members.
  3. Select the Students tab.
  4. Type in the name of the student(s) and select Add.
  5. If you'd like a student to have owner permissions select the arrow next to Member and select Owner.
  6. Select Close.

OneNote Staff Notebook

Q. What is included with a Staff Notebook?
A staff Notebook includes three types of sub-notebooks:
  • Collaboration Space – A notebook for all staff members and the staff leader in the group to share, organize, and collaborate.
  • Content Library – A notebook for a staff leader to share course materials with staff members. A staff leader can add and edit its materials, but for staff members, the notebook is read-only.
  • Staff Member Notebooks – Private notebooks that are shared between each staff leader and their individual staff members. Staff leader can access these notebooks at any time, but staff members cannot see other staff members’ notebooks.
Q. Can I see if something was changed after a deadline?
Yes. By right-clicking any piece of content on a page, you can see the last time a piece of content was changed and who changed it.

Another option is to go to the History tab in OneNote and choose the Recent Edits button.

OneNote and Microsoft Teams

Q. How can I use OneNote (regular, Class, or Staff) with Microsoft Teams?
Whether you create a team for classes, PLCs, and staff members, you will be provisioned a OneNote team notebook of some kind. This notebook can be used in many ways within your team, including as a space for meeting notes, collaborative brainstorming, team organization, and more.
Q. What type of notebook do I get with my team?
If you create a Classes team, you will be given class notebook. It provides a central location for viewing and interacting with the Content Library, Collaboration Space, and each student's private space. Creating a Staff member team will provide you with a staff notebook. It will include each staff members private space, the Content Library, and Collaboration Space. When you create a PLCs team, you will be provisioned a PLC notebook. It contains pre-made sections but you can choose to build the notebook to fit your needs. An Anyone team is not automatically given a notebook; however, you can choose to add a new or existing notebook by clicking the Add a tab + at the top of the channel and selecting OneNote.

Last Updated: September 4, 2018