Information Technology Services
Information Technology Services

Planner FAQ

ITS has gathered a listing of frequently asked questions. If you have a question that is not found on the list, please fill out the Online Support Form or call us at 613 533 6666.

Q.What is Microsoft Planner?

Microsoft Planner is a task management tool available through the Office 365 platform. Small groups of individuals can use planner to manage their work and associated tasks visually and opening with the rest of the team. To learn more, please visit the Planner service page

Q. Can a group have more than one plan?

An Office 365 Group can only have one plan. Consider using tasks and checklists together to plan different workstreams, or set up buckets to split up the work.

Where this differs is with plans made in Microsoft Teams. The plans created in Teams are not part of the Office 365 Group, instead they are created separate from the and then assigned to the team and channel. These plans are still accessible from Planner. This means that a Office 365 Group that is connected to Teams can have more than one plan.

Q. Can I print plans or tasks in Planner?

You can't print plans or tasks from Planner yet.

Q. How do I make my plan public or private?

To change the privacy setting for an existing plan, in the plan, select the '...' to the right of the plan name, and then choose Edit plan. In the Edit plan dialog box, for Make this plan public, choose either No or Yes.

Q. How do I restore a deleted plan?

Permanent deletion of a plan and its corresponding group will occur 30 days following deletion. Beyond the 30 day period there is no way to recover the group, plan or any of the items in the group. If it has been less than 30 days since the plan was deleted, please contact the IT Support Centre using the online support form or by calling 613-533-6666 to inquire about restoring the plan and group.

See also: Answers to top Microsoft Planner questions

Last Updated: August 13, 2018