Microsoft Stream

Microsoft Stream is an enterprise video service where you can upload, view, and share videos across Queen's Office 365. You can share recordings of classes, meetings, presentations, training sessions, or other videos. Videos can be uploaded on their own and shared individually, or to a chosen group or channel for members to have access to.

Stream uses Microsoft 365 groups and users should review the Microsoft 365 Groups Service page and Groups Guidelines before getting started with Stream.

Getting Started

Who Can Have It?

• Microsoft Stream is part of the Office 365 suite of cloud-based services available to all current students, staff and faculty of Queen's University with an active Queen's NetID@queensu.ca email account.
• Alumni and retired staff and faculty are not eligible for Stream.

Are There Any Costs?

• Stream is part of Office 365 service and provided at no cost to eligible users
• Users are responsible for any personal ISP/cellular arising data charges

How Do I Get It?

• Stream can be accessed from the Apps launcher in the Office 365 Portal, https://office.com/signin
• Stream can also be accessed on the web at https://web.microsoftstream.com
• Please review the Groups Guidelines before getting started.

How Do I Delete a Stream Group?

WARNING: When you delete a Stream group, you are permanently deleting the Microsoft 365 Group.
Deletion will remove all group conversations, email messages, files, calendars, and any other related information. If you would like to delete a group, please see Edit and manage a Stream group.

What if I Leave Queen's?

• Please see the Office 365 section of the Service Termination Dates page for details on when service will be discontinued following departure from Queen's

Additional Information

Supported Platforms

• Stream is designed to work on the web and works well with Microsoft Teams, Yammer, SharePoint Online, OneNote, Sway (see Collaborate using Microsoft Stream in different products for more information)

Supported Browsers

• Microsoft Stream supports Microsoft Edge, Internet Explorer 11, and the current versions of Chrome, Firefox, and Safari. For more information, see Office 365 system requirements

Supported formats

• For a list of the most common import and export file formats supported by Stream, refer to: Microsoft Stream Formats and Codecs

Limits

• Uploaded videos per user: 5000
• Channels created per user: 1000
• Video size: 50 GB
• Thumbnail size per file: 4 MB
• Text Track/Subtitle size: 2 MB

• Please visit the Limits section of the Microsoft 365 Groups service page for more information on group limitations

Mobile App availability

• Microsoft Stream for iPhone and iPad
  • iOS 10.0 and later. Compatible with iPhone, iPad, and iPod touch.
• Microsoft Stream for Android
  • Android 4.4 and up

Accessibility

• Office 365 provides features that are accessible and usable for people who have special needs or disabilities.  For more information, visit: Microsoft's Accessibility in Office 365
• The Queen's Accessibility Hub is a central online resource for accessibility at Queen's and has information and developed a series of "How-to Guides" to assist faculty, staff, and students create an accessible learning environment across the university

Availability

• Please refer to the Microsoft Office 365 service page for details on service availability.

Service Level Objective

Please see the links below for Service Level Objectives:

• Service Interruption and Restoration

Governing Policies

Users of this service are governed by the following policies, failure to comply may result, at a minimum, with suspension of service:

• Intellectual Property  - QUFA Collective Agreement,  Article 16
• Copyright
• Electronic Information Security Policy Framework
• Access to Information and Protection of Privacy Policy
• Records Management Policy

Help & Support

ITS can help with ...

• Tutorials
• FAQ

Or, contact the IT Support Centre by calling 613.533.6666 during regular business hours or by filling out the Online Help Form.