Information Technology Services
Information Technology Services

Getting Started with Microsoft Teams

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Our Teams section is being enhanced, please visit this page frequently to view new tutorials and instructions. In the meantime, Microsoft's Teams Help Center is an excellent resource for learning all about Teams. Microsoft also hosts a series of free, live, online training classes designed to get you up and running with Teams. Check out the Teams Training page to sign up for a live class or view training classes on your own time with on-demand end-user training.

Download Microsoft Teams for your device(s)

Connect on Teams anywhere with Windows, Mac, iOS and Android devices.

Visit the Microsoft Teams download page to download the Teams app for your device. You can download the app on multiple devices (including mobile devices) to stay connected wherever you are. Just click “More Options” beneath the Download button.

Image of Teams mobile and desktop views

Sign in to Teams

  1. Start Teams
    • In Windows, click Start >Microsoft Teams.
    • On Mac, go to the Applications folder and click Microsoft Teams.
    • On mobile, tap the Teams icon.
    • On the web, visit
  2. Sign in with your Queen's email account.
    Note: The first time you start the app on your device, you’ll be prompted to enter your Queen’s email (netid and password to authenticate. Your Queen’s email address is your NetID followed by “”, NOT your email alias (firstname.lastname

    Screen capture of Teams sign in page


Familiarize yourself with the Teams interface

Explore Teams resources available

  • Check out the resources available in the Teams Help Center, including video training.
  • Teams Help within the app. Simply click on Help in the lower-left corner of your Teams client and Browse Topics.


  • Visit our Meetings in Teams page to learn all about Teams Meetings from how to create a meeting, protecting your meetings, troubleshooting audio/video, and much more!


Teaching and learning

Working remotely

Last Updated: April 9, 2020