Yammer

Yammer is a private social network that gets you connecting to others at Queen's University, sharing information across teams, collaborating on documents, and organizing around groups. What’s more, using the Yammer network helps build a body of knowledge that’s instantly accessible by any coworker at any time and from any device. With Yammer's integration with Microsoft 365 Groups, Yammer is the perfect place for sharing ideas with your outer circle. Check out the Microsoft Yammer Interactive Demo!

Getting Started

Who Can Have It?

• The Queen's Yammer Enterprise Network is part of the Office 365 suite of cloud-based services that is available to all current students, staff and faculty of Queen's University with an active Queen's NetID@queensu.ca email account
• Alumni and retired staff and faculty are not eligible to use this service

Are There Any Costs?

• Yammer is part of Office 365 service and provided at no cost to eligible users
• Users are responsible for any personal ISP/cellular arising data charges arising from use of the Queen's Yammer Network

How Do I Get It?

• Students, faculty and staff can create an Office 365 connected Yammer group using Self-Service in Yammer
• Please review the Groups Guidelines before getting started.

How to access Yammer?

• Yammer tile in the app launcher of the Office 365 Portal, https://office.com/signin
• Yammer on the web at https://yammer.com/queensu.ca
• Yammer desktop client for Windows and Mac
• Yammer can also be accessed from anywhere using mobile apps

How Do I Delete a Yammer Connected Group?
 

What if I Leave Queen's?

• Please see the Office 365 section of the Service Termination Timelines page for details on when service will be discontinued following departure from Queen's

Additional Information

Best practices and Guidelines

• Your activity in the Yammer network is governed by university policies, such as Acceptable Use of Information Technology Resources Policy and provincial and federal requirements, such as FIPPA. Please refrain from posting any sensitive/confidential information in this online forum and review the ITS webpage Social Media Security and Queen's Social Media Guidelines before using Yammer and other social media platforms.

Supported Platforms

• Yammer is designed to work on the web, and with the Yammer app on mobile devices (see Mobile App availability).

Supported Browsers

• Yammer is designed to work with the current or immediately previous versions of Microsoft Edge, Internet Explorer or Firefox, or the latest version of Chrome or Safari. For more information, see Office 365 system requirements .

Mobile App availability

• Yammer mobile app for iPhone
  • Requires iOS 10.3 or later
  • Compatible with iPhone, iPad, and iPod touch
• Yammer mobile app for Android
  
  • Varies with device
• Yammer mobile app for Windows phone
  
  • Requires Windows 10 Mobile, Windows Phone 8.1, Windows Phone 8

Accessibility

• Office 365 provides features that are accessible and usable for people who have special needs or disabilities.  For more information, visit: Microsoft's Accessibility in Office 365
• The Queen's Accessibility Hub is a central online resource for accessibility at Queen's and has information and developed a series of "How-to Guides" to assist faculty, staff, and students create an accessible learning environment across the university

Availability

Please refer to the Microsoft Office 365 service page for details on service availability.

Service Level Objective

Please see the links below for Service Level Objectives:

• Service Interruption and Restoration

Governing Policies

Users of this service are governed by the following policies, failure to comply may result, at a minimum, with suspension of service:

• Acceptable User of Information Technology Resources Policy
• Electronic Information Security Policy Framework 

Help & Support

Yammer is not monitored by ITS and posts directed towards ITS for assistance may not be addressed.  Individuals who wish to contact ITS for assistance should contact the IT Support Centre by calling 613.533.6666 during regular business hours or by filling out the Online Help Form. 

ITS can help with ...

• Tutorials
• FAQ