Information Technology Services
Information Technology Services

Multi-Factor Authentication

Multi-Factor Authentication (MFA) is an authentication method in which a user is granted access to services only after successfully presenting two or more pieces of evidence to prove their identity. MFA-enabled services at Queen's University use Microsoft's Azure MFA. Initial services that will require MFA are Office 365, Campus Virtual Private Network (VPN), and PeopleSoft administrative systems. More services will become MFA-enabled in the future, and these will be prioritized using a risk-based approach focused on increasing the protection of the campus community's data. Queen's staff, faculty and students will receive communications when additional services require MFA.


  • All current students, staff, and faculty are eligible for the Multi-Factor Authentication (MFA) service at Queen's.

Getting Started

  • To use this service, you have to enrol in the service. IT Services provides tutorials on enrolment and signing in. You will be challenged for a second factor the day after you enrol.

Terminating the Service

Although you remain enrolled in MFA for the duration that your Queen's NetID account is active, when transitioning to Alumni or Retiree, you will no longer be prompted for your second factor of authentication.