Information Technology Services
Information Technology Services

Multi-Factor Authentication

Multi-Factor Authentication (MFA) is an authentication method in which a user is granted access only after successfully presenting two or more pieces of evidence to prove their identity. MFA enabled services at Queen's University use Microsoft's Azure MFA. Initial applications /services which will require MFA are Campus Virtual Private Network (VPN), PeopleSoft, and Office 365. More applications/services will become MFA-enabled in the future, and these will be prioritized using a risk-based approach focused on increasing the protection of the campus community's data. Queen's staff, faculty and students will receive communications when additional applications/services require MFA.


  • All current students, staff, and faculty are eligible for the Multi-Factor Authentication (MFA) Service at Queens.
    • Note that the service is currently being rolled out to staff and will be coming soon for faculty and students.

Getting Started

  • If you are a full time continuing employee or faculty or a student, your account is ready to be protected with MFA. MFA requires you to enroll using your device or phone. IT Services provides tutorials on enrollment and signing in. Once enrolled, your account will be protected within 24 hours.

Terminating the Service

Although you remain enrolled in MFA for the duration of your Queen's NetID account, when transitioning to Alumni or Retiree, you will no longer be prompted for your second factor of authentication.